Focus on relationships.
Be friendly. The most important rule of thumb for predicting the best customer service is to be friendly. ... Reply immediately. ... know your product or service. ... listen to your customers. ... say thank you ... get to know your customers. ... Ask for feedback. ... Use the feedback you receive.
Be friendly. The most important rule of thumb for predicting the best customer service is to be friendly. ... Reply immediately. ... know your product or service. ... listen to your customers. ... say thank you ... get to know your customers. ... Ask for feedback. ... Use the feedback you receive.