Between existing customers and new customers which one someone needs to give special treatment?

[Adegbindin Abdullahi]

Well as for me,an existing customers that is constantly buying product from you deserves special treatment but both of them deserve special treatment because we can never tell what they can offer in the nearest future. When dealing new customers ensure you build a good customer relationship

 

[Adetayo100]

Between existing customers and new customers no one need special treatment more than the other you don't want to lose your existing customers for your new customers, you also want to make new customers.

 

[Yousaf3814]

The most common pitfall for businesses around the world is that they think that if they have a great product or service, then customer retention will follow naturally.And, while this might be the case in some instances, the harsh truth is that it’s only a short term strategy. An even harsher truth is that, sooner or later, your customers may just … leave!Because if you stop trying, your customers start feeling that you no longer care about them.

 

[Tundeoguns1]

Concerning which should be given special treatment between the old or existing customer and the new customer. Well,both category of customer needs to be give maximum attention to because we never can predict what the two may have to offer in nearest future, though you might give the existing customer and edge because they helped you in growing the business but don't let it be obvious

 

[shakky2]

both existing customers and new customers are relevant in the development and growth of the business.the existing customers uphold the business in order to keep grooming and they offer their support while the new customers are just adapting to the system of the business,so both customers interest need to be protected

 

[Planet408]

Both of them matters so much in your business. You don't want to loose any of their patronage. Equal treatment is what I recommend. Except if the existing customer has understood you so much that there is high mutual understanding existing already.

 

[Taiwoayan]

For business to move forward and proper patronage both existing customer and new customer must be be treated very well. New customer must be treated in a good and giving maximum attention, where as the old customers too needs special recognition and must be given to them because those customer can decide not to come and patronize you again which can cause a lot of problem

 

[Emma Aneni]

As you have rightly said, old and existing customers are both important. The old customer was once new before becoming old and the new one will also become old. But In terms of giving special treatment, the customer that behaves well gets it, whether old or new. That is my take.
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As you have rightly said, old and existing customers are both important. The old customer was once new before becoming old and the new one will also become old. But In terms of giving special treatment, the customer that behaves well gets it, whether old or new. That is my take.

 

[Jimmie150]

The truth is if a business place must grow, then that business must be ready to manage it's customers properly both already existing customers and new customers. The both of them has equal role to play in the success of a business.

 

[Neeta313]

The truth is both old and new customers deserve to be treated specially, preferential treatment should be given to both parties you can decide to go extra for new customers. Your old customers still deserve a special treatment for sticking with you from the start of your business to where it has come today. So I will say treat both customers specially.

 

[Blue house]

They both deserve the same and better treatment, you cannot say because they are new customers you won't treat them well because you don't know how well they can contribute to the development of your company.

 

[Kane]

I cannot choose between existing customers and new customers. I cannot anger old customers because they are the backbone of the business. I also cannot ignore new customers as they being profits to the business. losing old customers is losing income stream.

 

[Dubai]

I am kf the opinion that they need to be given the needed attention whenever there's a need for that. The new customers stand at a little advantaged position over the older ones. The reason is not far fetched. Since they are new, they need to be shown a great deal of welfarism. They need to be taken care of in all dimension. New customers would be in may uncertain situation that would need the assistance of the shoo owner.

 

[Patrik]

i would say the existing customers, because they are the regulars, maybe the new customers won't be regular like the existing one, so it's better to take care of the existing ones than newer ones

 

[Samuel77]

According to my own point of view between new customers and existing customers, I believe it is better for you to give your new customer good treatment this is because good customers are not used to your policy

 

[Shahrukh irshad]

These both kind of customers need special treatment in there on way like old customer Ne have your trust and need customer care feedback spot and other things but new customers need this to and the satisfaction on the things they are getting from you so you have to satisfy them first the existing customers are already satisfied but the end conclusion is you cannot give more importance to anyone of them existed customer's also need sport India own way and new customers also need treatment in their own

 

[Nemezy]

An existing customer is customer that has been patronizing you for long and keep on doing so while new customer is the one that just patronize you newly. In my own view, both of them are so very important in business setting and even for business growth. As for you which one will you prefer to treat specially?

Both new and old customers should be treated with equal respect, no separation in regards to new or old customer ,the sole aim of business is for profit making, the old customers can lead to the introduction of new ones.

 

[Diddi01]

Every new customers should get the special treatment, because if not they will give bad reviews about the business. But the existing customers already like your products and services that is why they are existing. You should always try to keep new customers.

 

[Odebunmi ajewamiri]

Between existing customers and new customers which one someone needs to give special treatment? Both are to be given special treatment honour the old and celebrate the new because both have contributions to make towards the growth and success of your business.​

 

[Mahnoor]

The pareto principle is a common marketing theory for understanding the impact of different consumers on your business. Known also as the 80/20 rule, it suggests that one-fifth of a product’s buyers are responsible for four-fifths of sales. This of course may not be exactly the case for all stores, but even if your top 20% customers are responsible for 50% of your sales, you still need to take this into account.