What are some tips for providing good customer service?

[Senator]

Tips for providing a very good customer service are these. Always learn to be a listening person tonget the right detai
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Tips for providing a very good customer service are these. Always learn to have a listening ears to get the full facts of the predicament a particular customer is going through to nip it to the board effectively

 

[Ceeny007]

You could try doing the old school style of placing suggestion box in the office in give customers an email or phone number they can lay complaints to

 

[Kunkun]

There is no particular way to please your clients,a particular might work for one person and might differ from the other person,to maintain genuine be discreet.

Yeah you're right, there is no particular or a standard way of pleasing ones clients, what would make a client happy won't necessarily be the same thing that would make another client happy

 

[Ralphjoe]

Offer a 100% Satisfaction Guarantee. Twist around in reverse to satisfy your clients. At the point when you fizzle, offer a full discount, no inquiries posed. On the off chance that your item or administration isn't appropriate for them, don't keep their cash.

There is no way that you will know if a client will get up to 100% as a fraction from consuming your product and the only way you can know if a customer guest satisfaction from your product he is by ways of getting feedback from them and once you're able to get the feedback from them and confirm that they are 100% satisfied then you can be rest assured that this client or customers we keep on patronizing your business.

 

[eLdavis]

You could try doing the old school style of placing suggestion box in the office in give customers an email or phone number they can lay complaints to

Though it's old school but it worked. Even till now, I have seen many business organizations and even non business organizations make use of these system. Anyone can drop in their suggestions and even employees are allowed as well to do so.

 

[Ralphjoe]

for life who are willing to refer your business to friends, family, and colleagues. Providing this type of excellent customer service starts with a genuine desire to delight your customers, but you also have to think beyond selling your products or services. You need to consider the cumulative experience your customers have when they visit your store or website,

I will definitely take those customers or clients that are referring my business to their family friends and colleagues very seriously because they are actually the best promoters of any business full stop in fact once they are able to confirm that they referred people I will give them discounts in any of my product that they purchase.

 

[Kubiat-Abasi]

Prompt response to customers complaint, making the environment conducive and I get feedback from them to aid me in evaluation and decision making processes.

 

[nimzy]

The major tips for providing good customer service is through the proper satisfaction of the needs of your customers when your customers are perfectly satisfied then you as an entrepreneur have provide a better customer service for them.

 

[Ellamma]

Your major priority should be to satisfy your clients so they'll have reasons to come back, also, you should take clients complain seriously and try as much as possible to provide good customer service, it'll help your business

 

[skyliequiz]

One of the most basic methods to give good customer service is to listen. Customers sometimes just want to be heard, so make an effort to actively listen to what they have to say.

 

[Ralphjoe]

Get your customers engaged. Make sure satisfaction of customers interests comes first. Provide feedback mechanism so that complaints can be laid and improvement can be made. Everyone is happy business moving

Yeah I agree with you that getting your customers engage it's one of those way of satisfying your customers as when they are fully engaged to who feel like they belong to the organisation thereby making them to personalize the business more and more.

 

[Immilash]

your customers matters allot , The way you handle and take care of them also matters ,for me I think the best way to retain your customer is by providing them the exact goods they want and In a right quality and quantity.

 

[Mentor]

• To provide good customer service you should be friendly, respond promptly, know your product or service, listen to your customers, say thank you, get to know your customers, ask for feedback and use the feedback you receive.

 

[Lucy ID]

To provide your customers with good services you have to listen to your customers their needs and wants, also how to improve your products or services

 

[Mfoniso Nyah]

You have to satisfy your customers, respond to your customers as quick as possible, also relate with them and also do giveaways.

 

[Essy]

Client satisfaction is key for every business growth and improvement.
Creating an online forum for customers feedback and complain or possible ways to improve on your productt or services would be a good idea.

True, client satisfaction is key to make a business popular because customers or clients would have a pretty much say about a business and a positive review would attract more customers although, I don't so much believe online feedback may work than a complaint and suggestion form right at the customer service table for instant evaluation.

 

[Heatman]

A customer coming to the customer service representative means that he or she is already suffering from something that he or she can't control. So, by right as a customer service representative, you should be kind to them and feel their frustration.

 

[Roy]

The most important rule in providing excellent customer service is to be friendly. Try to greet customers with a smile and always be courteous and respectful. Be proactive by paying attention to the customer’s needs and offering help or recommendations before they ask. It is important to always remain kind and empathetic to your customer, even through stressful or contentious situations when customers appear disappointed or angry.

 

[Heatman]

Customer service unit which is responsible for attending to customers urgent needs and also build customer and organization business relationship must be ready to provide timely response to customer's needs. An agent with a good communication skill must be employed.

Keeping an agitated customer waiting for too long is one of the biggest mistakes most customer service representative make. It's very important to attend to customers in wait as fast as possible before they lose their remaining cool.

 

[tyrim88]

True, client satisfaction is key to make a business popular because customers or clients would have a pretty much say about a business and a positive review would attract more customers although, I don't so much believe online feedback may work than a complaint and suggestion form right at the customer service table for instant evaluation.

I think it depends on what you want to acheive as a business owner,you might structure the suggestion forms in such a way that the questioneer should include critical question that the business would need to be used to evaluate itself.