Delivery issues of online stores

[Ojonuyo]

In cases like this, it is always advisable you state the terms and conditions of your delivery service online to all your customers. This is very important because it prevents unnecessary complains and issues that may arise later on while delivery products. Most times customers might even feel cheated and other hand you might feel cheated.

 

[Abbeyola]

For the online stores that deliver their products, the issue now is the expense on the delivery. When the store would charge the customer for the delivery then the customer may be turned off. Small online stores here are complaining that the delivery service providers like Grab Food charges a high delivery fee. They are the motorcycle delivery service that charges on a per kilometer trip. If you have an online store that sells merchandise what kind of delivery system do you use? Do you charge the customer for the delivery? Do you have a specific limit on the distance of the customer?

The issue of delivery in online business can be handled using various methods.
One is either you ask your clients to pick up the items in a warehouse or store.
Secondly, you can hire despatch riders that are reliable to do that.

 

[Seun4luv]

Give your customers exclusive offers. Optimise your menu. Provide an efficient service. Promote your online services offline. Link all social media channels to your menu. Encourage customers to download your app.

 

[springtech]

For the online stores that deliver their products, the issue now is the expense on the delivery. When the store would charge the customer for the delivery then the customer may be turned off. Small online stores here are complaining that the delivery service providers like Grab Food charges a high delivery fee. They are the motorcycle delivery service that charges on a per kilometer trip. If you have an online store that sells merchandise what kind of delivery system do you use? Do you charge the customer for the delivery? Do you have a specific limit on the distance of the customer?

Honestly this has always been an issue.
Logistics. The cost of logistics.
However a good logistics firm offers the following:
1. Right Product
2. Right Place
3. Right Time
4. Right Form
5. Right Price
6. Right Quantity
7. Right Qaulity

They tend to ensure their customers get the adequate worth for their money.

So it is imperative for every online store to work with a good logistics firm whose service is top notch at reasonable prices.

 

[Abbas ali]

If you find yourself having difficulties getting visitors to buy from you and are not selling as much as you would like to, chances are you are not addressing the online shopping pain points of your potential customers.
...
3) Boring experience

• gamification techniques.
• interactive product guides.
• social shopping.

 

[joy101]

Some of the issues about delivering products online some of it are fake, it has been my main concerns about the online delivery, I no longer buy because the shipping is more expensive than the their products.

 

[Eodine]

I agree with you, the issue of delivery in Nigeria for example is now a bone of contention, jumia used to deliver quality products so the charges were mostly overlooked by me until now that most of the items are shipped from abroad and the most recent one was a different item from what I ordered.

 

[Kehinde]

If you find yourself having difficulties getting visitors to buy from you and are not selling as much as you would like to, chances are you are not addressing the online shopping pain points of your potential customers.
Boring experience
gamification techniques.
interactive product guides.
social shopping.

 

[Diamond07]

For the online stores that deliver their products, the issue now is the expense on the delivery. When the store would charge the customer for the delivery then the customer may be turned off. Small online stores here are complaining that the delivery service providers like Grab Food charges a high delivery fee. They are the motorcycle delivery service that charges on a per kilometer trip. If you have an online store that sells merchandise what kind of delivery system do you use? Do you charge the customer for the delivery? Do you have a specific limit on the distance of the customer?

This is the one problem I have with online business marketing. Distant location greatly affects sales of online product mostly. Imagine a scenario where I buy a product online and the charge of delivery is close to that of the product

 

[Samuel77]

According to my own point of view, there are many issue about online store, this makes people scared of online store now. A friend of mine complain to me of buying a fake items in an online store and he was unable to return it

 

[Alexandoy]

Some of the issues about delivering products online some of it are fake, it has been my main concerns about the online delivery, I no longer buy because the shipping is more expensive than the their products.

That was experience by my wife when she ordered a product that came from Hongkong. Upon the delivery of the product there was a surcharge for the delivery since the product was from abroad. Oh my, the amount of surcharge was higher than the value of the product. I told my wife to cancel the order by not accepting it. Good thing that it is a COD - cash on delivery - so my wife did not pay anything. The delivery charge was not clear when the order was taken.

 

[Samuel77]

According to my own point of view, there are many issue with online delivery. And sometimes online delivery stock are very risky. A friend of mine complain of receiving fake stock and it was mixed up with good once. Some of the stock are fake.

 

[Smithkid]

Online stores have a lot of issues and I think they should improve on their delivery issues too, this could turn many customers off. The best thing I think they can do is to use reputable delivery companies to handle their deliveries.

 

[Sheyemanu]

Concerning your question above, I would say a problem faced in online shopping is issues with delivery and logistics. Products are often lost or damaged while in transit, and order tracking systems are unable to accurately locate the product.

 

[Psalmseen]

Delivery is a Major problem encountered by online stores and that's why the prices of goods are high in most cases because, the cost of delivery is an addded charges

 

[Sotherefore]

if you have any of this experience then you try ordering product from a trusted online delivering company because most of these ones are trying to maintain their integrity by providing the best quality service
[automerge]1618498703[/automerge]
if you have any of this experience then you try ordering product from a trusted online delivering company because most of these ones are trying to maintain their integrity by providing the best quality service

 

[Richard92]

Many online service take longer time to deliver items, and some costomers see it as slow and sometimes very stressful especially when you are giving different items from what you ordered.

 

[Adventurer]

This is one of the challenges of an online store especially when you're selling cheap products, the best thing is to focus on your vicinity.

 

[Cash%]

Some business usually add the delivery cost to the product because they know how much it would cost them to get the product delivered to their home
[automerge]1618503280[/automerge]
Some business usually add the delivery cost to the product because they know how much it would cost them to get the product delivered to their home

 

[Abbeyola]

For the online stores that deliver their products, the issue now is the expense on the delivery. When the store would charge the customer for the delivery then the customer may be turned off. Small online stores here are complaining that the delivery service providers like Grab Food charges a high delivery fee. They are the motorcycle delivery service that charges on a per kilometer trip. If you have an online store that sells merchandise what kind of delivery system do you use? Do you charge the customer for the delivery? Do you have a specific limit on the distance of the customer?

Delivery service of most online stores to me that I have traded with, or done one or two transactions with are always accurate, they tell me the numbers of days it will take them to deliver, and it is always accurate.