Between existing customers and new customers which one someone needs to give special treatment?

[Psalmseen]

Both existing customers and new customers are very important to a business. They both play a major role in the well doing of the business. If you fail to manage the existing ones, the business will fail and if you fail to meet the new one's expectation, the business will never move forward

 

[Godspower]

Both existing customers and new customers are very important to a business. They both play a major role in the well doing of the business. If you fail to manage the existing ones, the business will fail and if you fail to meet the new one's expectation, the business will never move forward

You have made a good point. Both sets of customers are equally important to the success of a business. Having preference for one particular group will make you lose the other and vice versa.

 

[Kaffyfolla]

Both new and existing customers need to be treated well you,can always get new customers from existing customers but you can't get in new customer. The old one always serves as an advertiser for your business
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Both new and existing customers need to be treated well you,can always get new customers from existing customers but you can't get in new customer. The old one always serves as an advertiser for your business
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Both new and existing customers need to be treated well you,can always get new customers from existing customers but you can't get in new customer. The old one always serves as an advertiser for your business

 

[Nsisong]

Personally I think both customers should be treated with special attention because you need the new customers to come back again and you still need the existing ones to be more more satisfied and comfortable with your services so the both should be treated with special attention

 

[Heatman]

An existing customer is customer that has been patronizing you for long and keep on doing so while new customer is the one that just patronize you newly. In my own view, both of them are so very important in business setting and even for business growth. As for you which one will you prefer to treat specially?

As long as you're previously existing customers have trust in your business product and services they will always patronize you no matter what happens but the new customers have serious trust issues so you need to work on them very well.

 

[kinqzbitz]

Customers are customers and I believe that both the old and the new deserve special treatment Because customers have a way of making one's business grow directly or indirectly

 

[Kvngsammy]

Customers are the lifeblood of any business and both old and new are as important. Though I'll say give the new ones preferential treatment but the old ones you give them some exclusive rights to ensure everyone is equally happy.

 

[jay]

According to my opinion and experience, a new customer should be treated well with more concentration and positive attitude.
Because an older customer have already known your products features and if you can satisfy your every customer with your dealing you can grow your business very well.

You are definitely going to build a certain amount of trust between yourself and new customers so that they can be able to rely on you to deliver for them whenever they want to your business product and services.

 

[Ghost1]

This question is very tricky. But the truth of the matter is the both must be given the best possible treatment without regarding if the buyer is a regular customer or not

 

[Abasiama40]

Both existing customers and now customers are important to your business because without them, your business can't survive. The best thing to do is to treat them both well.

 

[Godspower]

This question is very tricky. But the truth of the matter is the both must be given the best possible treatment without regarding if the buyer is a regular customer or not

This is true. However, I have observed that in every business, there's always a particular customer that the business owner does not toy with due to the level of patronage and transactions the customer usually makes.

 

[Psalmseen]

In every businesses, both new and old customers are very important. Customers are the stakeholders that makes your business keep on moving. You need to treat the new ones nicely, because there are lot of completions out there and you need to entice them. And the old ones too needs to be encouraged the more

 

[Ghost1]

This is true. However, I have observed that in every business, there's always a particular customer that the business owner does not toy with due to the level of patronage and transactions the customer usually makes.

Of course there are. But generally all customers must be treated in the best way possible. Yes there are special customers and their treatment must be special

 

[Godspower]

Of course there are. But generally all customers must be treated in the best way possible. Yes there are special customers and their treatment must be special

So in conclusion we should treat every customer well but special preference must be given to the most loyal of them. Though it might sound improper, but it is the best thing to do as a businessperson.

 

[ganibade]

Existing customers and new customers there's no much differences in them. New customers can be more profitable to the seller than the existing customer. But all the customers always have the same right.

 

[greenie]

Well you need to pay attention to both of them but pay more attention to the existing one Your existing customers are your best customers because they are more likely to spend more on your products; because they keep your retention rate strong; because their lifetime value keeps increasing with every consecutive year they stay loyal; and because they are likely to refer others to your brand

 

[kayode10]

You need to give both existing customer as well as the new one special treatment. Two of them are very essential for the existence of your business. you should never placed one above the other as they are all your customers that brings in profit for your business.

 

[Bousine123]

As far as I am concerned I will treat both customers equally anyday anytime because you may not know we're you will meet the both customers one day, they can all bring more customers to your through their referrals.

 

[kayode10]

Both of them are valuable to the company. A business we survived based on two things. First is ability to attract new customers consistently. The second one is ability to retain customer for a long time.

 

[Ononivami1]

Both the new and the existing customer deserved a special treatment. The ways at which you would treat the new customer should be the same ,you would treat the existing customer.