What are some tips for providing good customer service?

[Akinwale701]

The best way in my opinion to know exactly what you need to do in order to satisfy your business customers well would be to put yourself in their shoes and feel exactly what they feel and desire to be done for them.

Honestly, I love this comment of yours. Doing this will help you better understand their wants. Although human wants and needs are totally different, this can still help you go a long way in giving them something better if you hadn't put them in your shoes.

 

[zahidhussain]

To provide the good service to the customers you should keep in touch with all the time in fields also get feedback to the customers to imrove your quality buisness share their ideas also provide Information
to the customers

 

[Eamodu]

Providing great customer service in this competitive world isn't an alternative, it is a need. These days business runs on the surveys of client. In the event that you need to remain in front of your rivals you need to build up an association with your energizing clients and draw in and dazzle new guests and possible clients.

Client assistance can be a turning factor for any business in both the manners either certain or negative. On the off chance that you give a brilliant client support it tends to be an extraordinary preferred position and if any client had an awful involvement in your client care division it will have a negative effect.

One of the best way of providing customers service is by encouraging feedbacks. Always ask your customers about your services. That will help you know where you need to improve and how to improve.

 

[KvngMurphy]

Respond quickly
66% of people believe that valuing their time is the most important thing in any online customer experience. Resolving customer queries as quickly as possible is a cornerstone of good customer service. Speed should be of the essence — especially for smaller issues that don’t take much time to solve.

Personalize your service
40% of customers say they want better human service. That means they want to feel like more than just a ticket number. They get angry when they’re not being treated like an individual person, receiving boilerplate responses, or being batted like a tennis ball to different people.

Help customers help themselves
That said, customers don’t always want to talk to someone to get their problem solved — often, they want to quickly resolve their issue themselves. Among consumers, 81% attempt to take care of matters themselves before reaching out to a live representative. Further research shows that 71% want the ability to solve most customer service issues on their own.

 

[eenya001]

Some of the best tips in providing good Customer service, is by training staffs that are skilled in customer service attendants. If you don't have a very well trained staff, then you would have poorly placed customer care.

 

[Dowenship]

Providing great customer service in this competitive world isn't an alternative, it is a need. These days business runs on the surveys of client. In the event that you need to remain in front of your rivals you need to build up an association with your energizing clients and draw in and dazzle new guests and possible clients.

Client assistance can be a turning factor for any business in both the manners either certain or negative. On the off chance that you give a brilliant client support it tends to be an extraordinary preferred position and if any client had an awful involvement in your client care division it will have a negative effect.

Giving A brilliant support to client or customer is an extraordinary preferred position and the customer can have an awful involvement of there care division which can have a negative effect and its not a nice idea but its a great approach

 

[odigomma]

To provide good customer service, you need to know what you're selling, inside and out. Make sure you and your customer-facing staff know how your products or services work. Be aware of the most common questions customers ask and know how to articulate the answers that will leave them satisfied.

 

[Justin]

using services like whats app, telegram, viber etc. can ease you customer services. You can also follow up with the person who purchased the service or product from you in order to give a good impression about your business.

 

[James07]

The single most important strategy in providing the best customer service is to constantly collect feedback and suggestions from your customers. Both existing and potential clients. From this feedback, you can design a mechanism that will help you serve them better. The good thing about this approach is that the solution will have come from the clients themselves. Hence it is the best option for your mutual benefit.

 

[Deebabs123]

Providing excellent customer service can help you to excel in many jobs and careers, especially in sales, customer service, consulting, retail, food and beverage, advertising and marketing. Good customer service relies on building strong relationships with people.
Firstly,you must be friendly and also make respond promptly.

 

[Prettyjanie]

Customer relationship is key when it comes to promoting your business. It can make or mar your business. One of the key attributes that a customer care representative must posses is, manners of approach, dealing with your clients with great respect, irrespective of how provoked you think you may be in the course of dealing with them, you should also have a listening ear.

 

[Ojonuyo]

In addition, to what every one has said. Understanding of your clients needs is one of the best way to maintain a good customer service. Futhermore, treating your customers with care, love and humility. I advise for you to maintain a good customer service practice the 7c's of communication.

 

[Ehizzy1]

Some of the tips includes giving customers what they need ,answering them very fast when they need your help and also showcasing how much you care more in offering them a good and quality service

 

[Kane]

If you are not providing good customer service, you will lose your customers and your sales will drop. I did not use the service or bought products from certain companies just because I heard that they have terrible customer service.

 

[Jumoke12]

Providing great customer service in this competitive world isn't an alternative, it is a need. These days business runs on the surveys of client. In the event that you need to remain in front of your rivals you need to build up an association with your energizing clients and draw in and dazzle new guests and possible clients.

Client assistance can be a turning factor for any business in both the manners either certain or negative. On the off chance that you give a brilliant client support it tends to be an extraordinary preferred position and if any client had an awful involvement in your client care division it will have a negative effect.

I personally would recommend listening to customers' feedback and complaints about the products and services the company makes available to them. If possible, giving of discount is also advisable and help boosts company's reputation.

 

[Sotherefore]

Satisfying your customer need is the first thing you need to look for if you think of improving your customer service. Because this will determine how your business will grow.

 

[Good-Person]

Here are some of the key factors that improve customer service:-

1) Responding to queries generated by customers on time.

2) Understanding what customer is actually saying.

3) NEVER lie to a customer. Always work with honesty and integrity.

4) Provide goods and services on time.

5) Provide discounts, coupons, and gift vouchers.

6) Be Polite to customers no matter what.

 

[Josemendez]

You have said it all . Customers are the ones that companies work for . If they are not treated well , then the company is bound to fail. This is why companies always employ a human resource manager to tackle this issue .
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You have said it all . Customers are the ones that companies work for . If they are not treated well , then the company is bound to fail. This is why companies always employ a human resource manager to tackle this issue .

 

[Tiana]

The first about any organisation is too solve a need, how you handle that determines the number of patronage. Your customer service should not lack in any way because they are the face/voice of the company. They should friendly, smile most often if possible, sound communication skills, fast response to questions/problems, great problem solving skill, etc

 

[Jumoke12]

Providing great customer service in this competitive world isn't an alternative, it is a need. These days business runs on the surveys of client. In the event that you need to remain in front of your rivals you need to build up an association with your energizing clients and draw in and dazzle new guests and possible clients.

Client assistance can be a turning factor for any business in both the manners either certain or negative. On the off chance that you give a brilliant client support it tends to be an extraordinary preferred position and if any client had an awful involvement in your client care division it will have a negative effect.

First off, make sure they derive maximum satisfaction from the products they are buying from you, this is the primary way to satisfy them and make them enjoy themselves as customers.