There are so many people who are never comfortable with order for anything from online stores no matter how those online stores look to be set up. So, these people are more like old school because they are more comfortable walking into the physical store and buy whatever they want.Offline stores, I think, are more reliable and risk free. You get to interact face to face with customers and maintain a good relationship with them.
It has its disadvantages, but I would prefer an offline store to buy my goods.