Then prepare your mind ha ha ha ha , because it all depends on the availability of the staff members. They may respond the same day or immediately, as you may receive a response later. But you can be sure that you will always get an answer.
Excellent your publication. When you make mention of "what are the standards that apply in improving an organization in terms of standards and qualities" it all depends on the owners, senior manager and staff members, according to their observations on the workers. Each company has its clauses and regulations, but in a general point should be the duties, principles, morals and ethics.