Claraviolet
Loyal member
How important it is to provide 24/7 customer service business?
Also, do you think a wait time of about 5 minutes can be given for a caller who is using the customer service toll free number? I have been thinking about this a lot. Most of the time, customer service is bad when it comes to many businesses except Amazon.
Isn't customer satisfaction needed for a business? What do you guys think?
Also, do you think a wait time of about 5 minutes can be given for a caller who is using the customer service toll free number? I have been thinking about this a lot. Most of the time, customer service is bad when it comes to many businesses except Amazon.
Isn't customer satisfaction needed for a business? What do you guys think?