Customer service for a business

[Donkiz]

Customer service is one of the most important aspect of business and many organizations takes it very serious. Most times, customers do complain of not being promptly attended to by customer service agents, this is usually due to the few number of agents available at any given time compared to the number of customers on the wait list to be attended to.

This lack of personnel to attend to complaints usually causes delay to complaints resolution and dissatisfaction for the customers. Organizations need to do more in recruiting and training of customer service agents.

 

[Sammyesx]

Customers satisfaction should be the top priority to every business owner, creating a medium of communication between you and your customer is a very good way to satisfy them and make them keep coming back.

 

[Ojonuyo]

One thing you must realize about business and rendering services is that your business and services is still in existence because of your customers. Therefore their Satisfaction and taste should be met at all point in time. And most importantly, do not take your customers for granted and treat them like trash

 

[Ralphjoe]

Customer service is very important for a business as it shows that the business values its customers and is very concerned about how effective their products is by receiving queries and complains from their customers. Customers should always be advised to drop feedback after using the business product or service.

 

[Dorcey]

Customer service is importance to your business because it's retainscustomers and extracts more value from them. By providing top-notchcustomer service, businesses recoupcustomer acquisition costs and cultivate a loyal following that referscustomers, serves as case studies, and provides testimonials and reviews.

 

[joy101]

Customers service that is one thing one need to consider in a business, because that point that customers satisfaction is very important in any business because its help customers to make their complaints information to the business owner,

 

[Richard92]

Costomers service is very important for every business, you must always give your costomers quality service and also as a business owner you must always know what your costomers want and always give them quality service, that is the only way your business can grow

 

[Hdre3m3n]

How important it is to provide 24/7 customer service business?

Also, do you think a wait time of about 5 minutes can be given for a caller who is using the customer service toll free number? I have been thinking about this a lot. Most of the time, customer service is bad when it comes to many businesses except Amazon.

Isn't customer satisfaction needed for a business? What do you guys think?

You're right, I thought I am the only one thinking about this customer service of a thing. Particularly in Nigeria, customers services are always bad which is not supposed to be so.

 

[Olahab]

The importance of customer service in business Unless you have zero competitors, which is unlikely, today's consumers have several options for where they can take their business. Good customer service can create loyal customers, while poor customer service is a sure-fire way to drive them to your competition.

People also ask​

 

[Shayo]

The importance of customer service can never be overemphasized, being available for/to your customers builds your reputation and professionalism.
Some businesses are difficult or impossible to each once they get what they want from customers which is very bad for future transactions. Customers are satisfied and trust you more when there is good customer service, it shows you care about them.

 

[Kamon c4]

Customers plays a big role to the success of a business. Customer satisfaction should be the topmost priority of a business owner. They should be able to provide 24 hours customer service provider cause customer plays a big role to the development of a business.

 

[Eyiteepraise]

How will a business want to improve it's sales without providing a customer service?It is actually impossible because this customer are the vehicle that drives a business to it's success point because everyone thing that the business will produce will be purchased by them.

 

[Mary]

The provision of customer service to customer is a foundational important improvement of a business entity because providing services to customer will enhance fast and rapid growth of the business. Customer service should be encouraged in any business environment.

 

[Seyesystem]

For every business owner it is very important to establish a working customer service which will enable the organisation to communicate effectively with the existing customer and potential customers. Customer service is very important in an organisation if the organisation want to be successful in it's business because customer care service we enable the organisation to interact with the customers and making them to express themselves knowing what the customers want and how they want it doing this effectively will increase the customer base of your organisation and this will result to increase in the profit of the organisation.
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For every business owner it is very important to establish a working customer service which will enable the organisation to communicate effectively with the existing customer and potential customers. Customer service is very important in an organisation if the organisation want to be successful in it's business because customer care service we enable the organisation to interact with the customers and making them to express themselves knowing what the customers want and how they want it doing this effectively will increase the customer base of your organisation and this will result to increase in the profit of the organisation.

 

[btaliat]

Customer service determine the longevity of the business. When customer reviews good things about the business, it will make more customers to patronize the business and vice versa. Customers as well should give constructive criticism and not destructive criticism.
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Customer service determine the longevity of the business. When customer reviews good things about the business, it will make more customers to patronize the business and vice versa. Customers as well should give constructive criticism and not destructive criticism.

 

[KvngMurphy]

Talking about Customer service, it is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Most retailers see this direct interaction as a critical factor in ensuring buyer satisfaction and encouraging repeat business.

 

[tuna89]

Customer services are one of the most important in any organization, it is part of those things that gives businesses good reviews and images, it enables customers to stick to your products and company as well as your services, without great customer service skills, the business would lose lots of respect and profits. customers tend to refer others when customer services are unique.

 

[Veetos12]

How important it is to provide 24/7 customer service business?

Also, do you think a wait time of about 5 minutes can be given for a caller who is using the customer service toll free number? I have been thinking about this a lot. Most of the time, customer service is bad when it comes to many businesses except Amazon.

Isn't customer satisfaction needed for a business? What do you guys think?

Having a 24 hours customer care service is very essential to the growth of the business because everyone wants to be heard when he or she needs help anytime, any day without stress. It also builds a better customer relationship with the business.

 

[Frank]

How important it is to provide 24/7 customer service business?

Also, do you think a wait time of about 5 minutes can be given for a caller who is using the customer service toll free number? I have been thinking about this a lot. Most of the time, customer service is bad when it comes to many businesses except Amazon.

Isn't customer satisfaction needed for a business? What do you guys think?

You need to be very good to be able to have a customer service option for your business. As a business owner, it is not always easy to set it up especially when you are looking at some of the things that matter in the business. Will you spend money on customer service when your business is still a small one?

 

[Kehinde]

Persuasive Speaking Skills. Think of the most persuasive speaker in your organization. ...
Empathy. ...
Adaptability. ...
Ability to Use Positive Language. ...
Clear Communication Skills. ...
Self-Control. ...
Taking Responsibility. ...
Patience.