Customer service for a business

[Shigobad20201]

Customer satisfaction is indeed very important for a business if not the most important thing as well. Providing 24-hour customer service is going to prove three customers that you really care about their plight.

Normally for a big and successful , having a customer care service twenty four hours daily is the best way in monitoring the progress of your company from the customers.

 

[Sincerem]

It will depend on the business and in some business there is no need for 24 hours customer service because of the nature of the business they are operating. 5 minute waiting times is enough but more than that could be discouraging for most client.

 

[Setho]

There is always a link between effective customer service and customer satisfaction and that is something that you should always look into is number one in your business.

 

[Smiles20]

Setting up multiple customer service channels like the use of telephone and email together we should show me there is one of the ways of achieving a very good customer service.

 

[joy101]

I think its important to provide 24/7 customer service, especially if you want customers

Yes customers service is very important in any business because them are there to serve their customers very well in anytime them needed them, you can call them whenever you need them and they are there to serve you.

 

[Shigobad20201]

For a business to keep growing , you must make sure of taking care of the responsibilities of the custimers by listening to their complain and satisfying them to the fullest.

Yes customers service is very important in any business because them are there to serve their customers very well in anytime them needed them, you can call them whenever you need them and they are there to serve you.

 

[Good-Person]

How important it is to provide 24/7 customer service business?

Also, do you think a wait time of about 5 minutes can be given for a caller who is using the customer service toll free number? I have been thinking about this a lot. Most of the time, customer service is bad when it comes to many businesses except Amazon.

Isn't customer satisfaction needed for a business? What do you guys think?

I guess that customer service is as important as profits in the business. This is because if you fail to provide customer service, then your business will collapse sooner because people will abandon your services and products.

 

[tyrim88]

Customer service is very important. If your business does not provide customer service and if your customers are dissatisfied with your products and services, you will lose revenue

That is the more reason why any serious business man should be very delibrate in the way he treats his customers,because the cutomers are the focal point of his business,the more they are satisfied the more the business will grow.

 

[Chibson]

customer service is one of the most important things when it comes to running a business. Any business that does not have a good customer service will probably end up losing many of their customers. This is why it is important for you to employ professionals in the area of customer service.

 

[tyrim88]

Customer service is very important. If your business does not provide customer service and if your customers are dissatisfied with your products and services, you will lose revenue

That is the more reason why any serious business man should be very delibrate in the way he treats his customers,because the cutomers are the focal point of his business,the more they are satisfied the more the business will grow.

 

[Sincerem]

The fact is that it is not really easy for certain business organisation to provide 24/7 customer service to customers. Mostly this will depend on the type of business , some business will need to do this such as medical because they deal with emergency situations.

 

[Syldan]

Actually customers service is more often preferred to be at all time because the need of your customers can come at anytime and they will be in need of your services.

 

[Shigobad20201]

Actually customers service is more often preferred to be at all time because the need of your customers can come at anytime and they will be in need of your services.

Most of the customers patronising your organisation needs someone they can ask question and reports things concerning your organisation they don't like in your company for your company to change .