What are some tips for providing good customer service?

[Laurentta]

There's no way you are going to be a hundred percent perfect in your business , because you can't satisfy every customer but you must keep pushing hard to know their problems and try solving them .

That's true. Some customers are just insatiable. One can't please them even if one do their best. I just hope that when i eventually own a business, i wouldn't encounter such customers.

 

[Shigobad20201]

That's true. Some customers are just insatiable. One can't please them even if one do their best. I just hope that when i eventually own a business, i wouldn't encounter such customers.

Customer service representatives is very important in the line of business for the business to be successful , taking care of your customer is the first thing you need to take care of before tninking about other tnings .

 

[Laurentta]

Customer service representatives is very important in the line of business for the business to be successful , taking care of your customer is the first thing you need to take care of before tninking about other tnings .

You are absolutely right. The importance of a customer service representative in a business cannot be overemphazied. Most times, i can't help but wonder why some companies pay little attention to customer service representative when it's really important.

 

[Shigobad20201]

As a customer service representatives of a company or as a boss of the company , you must always be contacting and checking on your customers and knowing their well-being , updating them on your new goods and services you have .

 

[Ayojesu]

be polite, friendly, be professional, have good work ethic and be a good listener always assure your clients that you are able to solve their problems and ask for feedbacks always

 

[Shahid987]

Here are a few tips for providing good customer service:
Be friendly and professional: Greet customers with a friendly greeting and use professional language.
Listen to the customer: Pay attention to what the customer is saying and try to understand their needs and concerns.
Be patient: Customers may be frustrated or upset, and it's important to remain calm and patient.
Offer solutions: If a customer has a problem, try to offer a solution or suggest a way to resolve the issue.
Follow up: After resolving a customer's issue, follow up to make sure that the problem has been completely resolved to their satisfaction.
Show appreciation: Thank customers for their business and let them know that their satisfaction is important to you.

 

[Eli342]

If you want to expand your business, knowing what the customer desires is absolutely essential. It is beneficial to your company to enter the consumer market, understand what they want, and have an online flat form where they can complain.

 

[Good-Person]

If you want to expand your business, knowing what the customer desires is absolutely essential. It is beneficial to your company to enter the consumer market, understand what they want, and have an online flat form where they can complain.

I think that a great customer service is one of the most essential things a company should focus on. I have noticed that there are many companies that never focus on this aspect.

 

[Connor909]

Treating customers with respect, responding quickly, coming up with solutions that satisfy them, being knowledgeable about your product or service, keeping a positive outlook, actively listening to customers, coming up with creative solutions to problems, using positive language, avoiding negative language, and attending to the needs of the customer are some suggestions for providing good customer service.

 

[Mayorla]

Always ask for feedback from the customers, The feedback can be done anonymously.

Always ask your customers which of your services need improvement, and how to go about it.
Make them feel important always.

 

[Heatman]

Get your customers engaged. Make sure satisfaction of customers interests comes first. Provide feedback mechanism so that complaints can be laid and improvement can be made. Everyone is happy business moving

This works very well in getting feedback from your customers because it is the only way that you would be able to get them talking about the product that they purchased and how they were able to enjoy it. If it was something that they didn't like, they will tell you so that you will know how to improve on the product.

 

[Heatman]

Ask your clients to fill up a fit-back form and offer a little discount for the next purchase

Offering your customers discounts is one of the best ways to get them coming back for more. It's a selling strategy that's proven to be very successful. Although, it's very important to know the cap of discount you're giving to avoid cutting down your profits too low.

 

[akinlolu99]

Providing excellent customer care service is essential for any business to build a loyal customer base and maintain a positive reputation. there are some tips for offering good customer care service e.g.: Active listening, Prompt response, and Knowing your product/service.

 

[Good-Person]

Offering your customers discounts is one of the best ways to get them coming back for more. It's a selling strategy that's proven to be very successful. Although, it's very important to know the cap of discount you're giving to avoid cutting down your profits too low.

I think that being offered discount is a great privilege and there are many customers that would like it. This is why in case if an employee mishandles a customer while offering customer care service, the manager always makes sure that they offer something such as a discount in order to handle the customer properly.

 

[Ja sa bong]

It's very wrong to keep your customers waiting for too long. Your business customer service or support team should be up and available at all times to handle every inquiry made by your customers. If I get neglected, I won't wait, I will simply look for another brand and get on with my purchase.

 

[Heatman]

I think that being offered discount is a great privilege and there are many customers that would like it. This is why in case if an employee mishandles a customer while offering customer care service, the manager always makes sure that they offer something such as a discount in order to handle the customer properly.

I have never seen any customer who declined getting a discount. In fact, most of them even ask for it even they are not being offered. Everyone want to save money off their purchases and it's why it always work as a good strategy to make customers buy more and that increases your sales and profits.

 

[btaliat]

Employing competent hands as the customers agents should be the first target of the business owner. This will make the intending customers to feel free to get accustom to the business

 

[Ja sa bong]

Never look down on any customer of your business. There are some customers who will look odd, weird or ask questions like they are not serious with buying. Talk to them like how you will talk with a big CEO who wants to buy from you. Some of them might be testing your business ethics. If they are not impressed, they will walk away and not buy from you.

 

[Heatman]

Employing competent hands as the customers agents should be the first target of the business owner. This will make the intending customers to feel free to get accustom to the business

I have known some businesses who made the mistake of hiring just anyone because they are looking at not paying high salaries to their workers, all they were after was cutting down on cost but it ended up bitting them hard in the end. Their production went south and they had great loss. They still ended up hiring professional and paid them more to boost up the business back again to life.

 

[btaliat]

I have known some businesses who made the mistake of hiring just anyone because they are looking at not paying high salaries to their workers, all they were after was cutting down on cost but it ended up bitting them hard in the end. Their production went south and they had great loss. They still ended up hiring professional and paid them more to boost up the business back again to life.

There is no two ways to it. When we don't have the competent hands as employees, it will surely tell on our business. To get the best, we just need to do away with nepotism and favoritism especially when appointing to sensitive posts.