Telegram and Whatsapp are popular communication apps used by businesses and individuals these days. These apps are used by businesses as a contact system. Integration of these apps on the business website is easy. By integrating these apps on the website, businesses provide live support to the clients and visitors, it is mandatory to use one of these apps fr your business and business website.
Recently, Telegram announced that it surpassed 500 million monthly active users. According to Statista, Whatsapp has 1.5 billion monthly active users. Based on the number of users on each of these communication app you might easily pass a verdict saying Whatsapp is better than Telegram. But that is not the case. Some businesses are using multiple communication apps as you can see they are using messenger, WhatsApp, Telegram, Viber, etc. However, some businesses prefer to use one of these apps.
Which communication app do you have for your business? Which one of these two apps do you want to use for live support.