Customers as we all know are the ones that enable transactions of buying and selling effective, without them nothing can be made. They are so retaining them is very important, good interaction with them is also very necessary.
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I think we should consider keeping customers by treating them wellI think it is one of the most complicated and difficult part of running a business.
It is never easy to return a customer.
But I think one of the first debut returning your customer is the first impression you give your customer you make your customer know that she is valuable to you. I think they will like to come back for your services.
Keeping the issue solve with anyone customer so they are satisfied but not so to the fullest of its like even the protocol has not to follow. In any business customer is always right but just in the right place if there's a small cases about if can remedy immediately that the appropriate thing to do.Making customers is is one thing, but retaining them is a different thing entirely. Many are very good at making customers, but never played a good role in retaining them. You as a business person, what are the things you can do so as to get your customers to come back time and time again? Do you give great service? Are you quick to resolve issues? Do you keep in touch with them?
Customers are to be considered first as long as business is concerned. How you treat your customers will determine the downfall or the growth of your business. Customers when pampered, will always keep coming back just because, they like being pampered.Retention is finding a way to make your customers or clients feel so close to you and the business and be connected to it. When they have these feelings of reaching out for your products or patronizing you when they can easily go for something or someone else, you can then say you've retained them. Retention also means that you completely understand these customers needs and wants and can satisfy them. Customers tend to stay when they know that no matter what and when they need it, you will have their back. Retention makes it more easy to get others that are also likely to stay.
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