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What do you expect from an admin?

I wanted to bump this topic, an oldie but a goodie, because small, hobbyist communities tend to reflect the personality of their webmaster and the webmaster has an outsized influence on the community.

There are 'hard' and 'soft' skills that a great webmaster can have. Hard skills would be technical in nature, such as coding. Soft skills would be empathy, friendly, team-oriented.

What do you think are expectations of a great admin? Have you worked with one, or do you think maybe you're a great one yourself?

I might have the "soft skills" but I really lack the hard skills, so I think that makes me a mid-line Admin. I have a hard time retaining knowledge these days after the surgeries I've had, so that's my problem in keeping up with some of the things I need to know to be more behind the scenes.
 
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If I am a normal user on the site, I do not have any kind of expectations from the admin, I will continue to fulfill my purpose of joining the forum and all the while follow the rules. However, if I am an staff, I believe the admin should be someone who is understanding, willing to listen, and do not frequently roll out hard and fast rules for the staff.
 

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