Tips for good customer service

[Chizfab]

Your receptive should be top notch because first impression matters a lot in business. Secondly, your gesture and composure should speak volume in respect, appreciation, good mannerism, problem solving and dialogue. Customer service Representatives are the image of ant business.

 

[Solutionav]

What are some good tips that you have, for providing good customer service?

As a business owner you must know how to build good relationship with your customers by being friendly to them and also being nice to them.

 

[Niftyyem]

Ensure you have courteous, professional and knowledgeable people manning the customer service rest because it is one of the most important components of a successful business.

 

[Tislad]

Well tips for providing good customer service is simple, always be nice to your customer, be as friendly as you can be but not stupid. Don't over play your nice character.

 

[Abigael]

One of the most basic tips for good customer service lies in how you communicate with them. You should talk with them in a polite way and always show that you care about their needs.

 

[Ghost1]

Tips for good customer service includes being patient, have a listening ear,calm situation,be friendly and don't talk Down or rudely to customers.

These are very necessary another point is that they should be able to solve most of the company related problem and being updated on the activities of the company

 

[JoeTom]

Get to know your line of engagement in your business, get to know what are the wants of the customers, try to fix it right and maintain good communication relationship, also try to be getting feeds from them.

 

[Kvngsammy]

You must first have a sound knowledge of the business you're into so you can respond to questions customers might have.
Your interpersonal skills need to be top notch, you need to learn how to communicate effectively, have a good degree of tolerance.

 

[Partisan]

A good customer care should always listen and pay attention to his customer you should always know that the customer is always right because patronizing you is a good idea and his choice and remember that there a lot of people out there like you selling the same goals so treat them right

 

[Toyoabasi]

What are some good tips that you have, for providing good customer service?

It is very important to know how to fix customer's problems as quick as possible. Be friendly and approachable, be polite when attending to customers, and give them good listening ears.

 

[Kane]

If you sell the best service and product, you might not even require a customer service. Even when your business needs a customer service, you will have to offer a lot of ways to contact your customer service like phone, email, whatsapp, telegram, etc.

 

[Ub40]

Customer service section or department is very necessary in an organization or business as they are responsible for taking customers complaints and providing solutions to them. One of the tips is for them to have patience while the customers lay their complaints. And if they put it wrongly, they should be corrected. That is my take.

 

[Laurentta]

A good customer service should be receptive, they should be good listeners, they should be able to respond to customers quickly, they should be patient.

 

[joy101]

Tips for good customer service is that you need to have a good communication with your customer, so that they will still coming to your business.

 

[Dagm1]

Being patient, having a listening ear, keeping a calm atmosphere, being polite, and not talking down or angrily to clients are all effective customer service tips.

 

[btaliat]

There is need to make sure that customers satisfaction is the utmost goal. This will make the customer care to respect the opinion of the customers by responding positively to their complaints

 

[akinlolu99]

To be a good customer service agent one has to be ready to sacrifice because being a good agent it's not about being right all the time on most cases you would be right but you have to accept the customers answer or decision in one sentence the customer is always right.

 

[kayode10]

You need to admit your mistakes when customers are making complains. Listen to their to their plights with full attention. Try to empathize with them. And don't forget to follow up on the customers after the problem has been solved.

 

[Stnicholaz]

First foremost before anything else he or she must have a very good knowledge about the product and services. Not everyone understand big grammar, he or she must able to use simple language sometimes, I mean try and much as possible to come down to the level of customers for better communication. Ofcourse he must be friendly and polite.
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Harsh language is not necessarily indicative of insight, and unhappy customers are not always an indication that anything is wrong. However, sometimes valuable input is buried within the venom – give attention to every comment.

Some customers service agent are not polite. They lack good communication skills. They don't know how to communicate in simple language because not everyone understands big grammar. In most case come down to the level of the customers for easy communication.

 

[Abigael]

Learning to balance between being firm and polite is one of the most basic things in customer service. That means you should have the confidence to talk to customers in an understandable way, even when their actions cause you to have some strong emotions like anger.