My Crypto.com account suddenly stop working?

[Heatman]

I don't know if anyone have experienced this kind of thing with any cryptocurrency exchanger they've been using before. I had a Crypto.com account created last year which I was using for some of by cryptocurrency transactions successfully. All of a sudden, I can't use the app again because I can't login. Whenever I try to login and get login link, when I click on the link to log me in, I will get a notification saying DNS failure. This have practically stopped me from accessing my account.

Have another person experience this with Crypto.com or any other cryptocurrency exchange site?

 

[Tracy]

Could this have anything to do with it?

 

[Henrywrites]

Hey @Heatman were you able to find a solution to this issue? I know their support team is one of the best around and would surely help in that type of situation.

 

[Heatman]

Could this have anything to do with it?

I'm not really sure because I get the link from the site to click and login but it doesn't work. So, I'm stuck!

Hey @Heatman were you able to find a solution to this issue? I know their support team is one of the best around and would surely help in that type of situation.

Nope, I haven't been able to find a way around it yet. I'm considering leaving the site permanently.

 

[Henrywrites]

I'm not really sure because I get the link from the site to click and login but it doesn't work. So, I'm stuck!



Nope, I haven't been able to find a way around it yet. I'm considering leaving the site permanently.

You should try uninstalling it and watch whether downloading it back will make it work much better.

 

[Nomad]

After using Coinbase for a long time, I suddenly found that I can no longer access Coinbase. It would have never bothered me if I did not have assets there, then I finally figured out, they have stopped supporting my region, so I used a VPN and voila I managed to get into you. maybe something like this might have happened to you as well.