Knowing your Customers more by Asking These Questions

[Immilash1]

If you ask too personal questions in order to know your customers, your customers might start leaving you. Unless you are dealing with sensitive matters, money for example, you should never ask too personal question.

I agree with you. Most customers Doe's not want to be asked a personal question, they might see that as an incovinience. It's not wise to do so.

 

[Justin]

These days people are very concerned about their privacy, they want to remain anonymous, even when they are not anonymous, they do not want to share their personal details.

 

[Sotherefore]

Nice one , the problem is that I don't really know how you can start to ask them this question so they will be so comfortable to answer it, because if you are asking them officially they may not be in a position to answer you at that period of time.

 

[Thinker009]

I think you could ask them questions about the marketing strategy of the business you are doing ,you could ask them questions on how does it look like and how do they see the marketing strategy you adopt

 

[Immilash1]

These days people are very concerned about their privacy, they want to remain anonymous, even when they are not anonymous, they do not want to share their personal details.

I completely agree with you. Many people don't want to be sharing their ideas and experiences,they keep it as a secret and they don't want to expose those secrets.

 

[YERUS]

You are very right.
Getting these feedbacks from our customers will help us re-strategize, and remodel our products and services to their satisfaction.

It is very important to get to know your customers by interacting with them.
There are various ways you can get to know the mind of your customers; you can make them write a review about your business.

 

[Abigael]

I think you could ask them questions about the marketing strategy of the business you are doing ,you could ask them questions on how does it look like and how do they see the marketing strategy you adopt

The marketing strategy is truly very important to ask. That way, you can adopt ways that best fit them. That is ones that you can easily reach your customers and promote your business to them.

 

[Thinker009]

The marketing strategy is truly very important to ask. That way, you can adopt ways that best fit them. That is ones that you can easily reach your customers and promote your business to them.

Yeah marketing strategy is something very important for your business growth and development ,you have to get the right marketing strategy that would grow your business to a large extent , because that's one of the things business needs

 

[Lucy ID]

Your customers play a vital role in your business so building a good and healthy relationship with them is a very good one this can be achieved mostly through a good communication system and services

 

[Sotherefore]

Well it may not really be easy for you to start asking those customers all these questions although it can really help.. some of them may not even be comfortable to answer you but I believe the best thing is just for you to try and make them comfortable ,if they are not comfortable then you need to take the complain they are making serious.

 

[Heatman]

In order to fully satisfy our customers with our products, we only have to know them more than we do. In that way, we can address easily the things that we lack from our product and may somehow give us the idea how to innovate our products based on their demands. Just ask them these following questions and may serve also as their feedbacks to us.

1. What's the key profit from our product/service that you get?

It is helpful to concentrate your attention and resources by asking your clients to state the key advantage you give them. Say you're an elevated street gym. You will want to know which of your sales points are the most important to your clients. Here, you might use a closed-ended question, offering a choice of items such as location, exercise classes, personal training, exercise equipment or the availability of other branches of the gym.

2. Which part of our product/service makes you happy?

It is slightly different from talking about the key value you bring to asking customers what you do or sell that makes them happy. Let's use the example of the gym again. Place may be seen by consumers as your key advantage. But something completely different may be what makes them happy. Perhaps it is that they are welcomed with a smile by the workers and know them by name.

3. What are the major product/service problems?

Your customers might have a few different gripes and grumbles, and it's important that you listen. Don't miss the chance to ask customer feedback questions about places where you're not delivering, and that are important to your customers. Providing a variety of choices for them to choose from is probably a smart idea.

I am pretty sure that you will know more your customers by asking these questions and I do hope you get my point. If you have any feedbacks about this, please feel free to comment.

Knowing your business customers is something that you should do in the beginning of setting up your business because it is going to help you to know exactly what they want in order for you to offer the best services to them.

 

[jay]

In order to fully satisfy our customers with our products, we only have to know them more than we do. In that way, we can address easily the things that we lack from our product and may somehow give us the idea how to innovate our products based on their demands. Just ask them these following questions and may serve also as their feedbacks to us.

1. What's the key profit from our product/service that you get?

It is helpful to concentrate your attention and resources by asking your clients to state the key advantage you give them. Say you're an elevated street gym. You will want to know which of your sales points are the most important to your clients. Here, you might use a closed-ended question, offering a choice of items such as location, exercise classes, personal training, exercise equipment or the availability of other branches of the gym.

2. Which part of our product/service makes you happy?

It is slightly different from talking about the key value you bring to asking customers what you do or sell that makes them happy. Let's use the example of the gym again. Place may be seen by consumers as your key advantage. But something completely different may be what makes them happy. Perhaps it is that they are welcomed with a smile by the workers and know them by name.

3. What are the major product/service problems?

Your customers might have a few different gripes and grumbles, and it's important that you listen. Don't miss the chance to ask customer feedback questions about places where you're not delivering, and that are important to your customers. Providing a variety of choices for them to choose from is probably a smart idea.

I am pretty sure that you will know more your customers by asking these questions and I do hope you get my point. If you have any feedbacks about this, please feel free to comment.

If you don't know your business customers at is going to be very difficult for you to convince them in buying your company's product and services because you don't really understand their needs for you to be able to provide them.

 

[greenie]

The key line to this is that an entrepreneur or Business owner should be able to be conducting market research and survey on the product and services he or she is offering to the general public. With this method it will be very easy for the business owner to know where to improve on and where to strengthen his products

 

[Sincerem]

One of the key players to the success of any business is the ability of such businesses to retain it's clients. This are questions channeled by business to create a cordial relationship between them and their customers so are to make them more comfortable patronizing such a brand.

 

[Shigobad20201]

We get to know our customer more by moving closer to them , and we can learn and know a lot more about them when we have a good interpersonal relationship with our customer .

 

[Syldan]

Yku are righ about such kind of question even though some of the customers differs in perception and thinking thought. You can also ask your customers how good is the business going on with him.

 

[Shigobad20201]

Yku are righ about such kind of question even though some of the customers differs in perception and thinking thought. You can also ask your customers how good is the business going on with him.

Asking about your customer even when you didn't see them gives them the sense of belongings and trust towards opening up like a friend's to you if you have a good customer service relationship with them.

 

[Syldan]

Actually there are several questions to which you can ask a customer in other to know him more better. Firstly ask about his business progress, those things he wished to accomplish in the business, his family and others.

 

[Setho]

It is not just enough that you are producing a product but it should be a product that your clients actually need and you will be able to pay you money in order to use it. That is what all business is all about in a nutshell.

 

[Shigobad20201]

Thats the exact reason why we need to be good at our customer service relationship which most most the time deals with knowing what our customers like and dislike about our services.