How to gain back lost customers

[sam386150]

To discovered a lost customer is by changing the pattern of your products and services,also finds out the reason why they left you,then make efforts to work on it by a regular interactions with through phone calls,mails and messaging.

 

[solomonmali]

Customers are the key to every business, without customers patronage the business will liquidate, whenever business lacks patronage it advise to increase the quality of it products, engage in advertisement which is creation of awareness, or if the building owner have the customers information they should be contacted..

 

[Atif3786]

It stands to reason that when you’re looking to win back lapsed customers, you’ve got to find ‘em first.
When you’re planning a strategy of contacting old customers, your approach will depend on the type of service you offer. If customers are tied in to a contract or monthly payments, you can identify them easily at the point they cancel and may wish to contact them then. Whereas if customers tend to make regular one-off purchases you will need to decide what length of time should pass before you treat them as ‘lost’.

 

[Hamza1999]

Customers can start engaging with your digital product, app or service faster than ever. Signing up for a subscription or placing an order online takes only a few seconds.
But the speed and ease with which they can become your client means they can switch to a competitor or forget about your service just as quickly.

 

[Kelvin7656]

1. The following are the ways in winning or gaining your customers back.
2. Decide if you want them back. Not every customer is an ideal customer. ...
3. Find out exactly why they left. If they are a customer that you want back, find out exactly why they left. ...
4. Adjust your offer. ...
5. Take responsibility. ...
6. Ask for permission to send them industry information.

 

[Heatman]

To discovered a lost customer is by changing the pattern of your products and services,also finds out the reason why they left you,then make efforts to work on it by a regular interactions with through phone calls,mails and messaging.

Come to think of it, I believe given out discounts on your products and also making coupons available for your customers to use would go an extra mile in making them to buy more from you. From my experience and studying of customers behavior, they tend to buy more when they are offered discounts on products.

 

[Adexgrace]

To get back customers is not an easy task, because they might have started patronizing another person. But you asked a business owner to get them back introduce some certain offer to them, and as we know customers loves offers and promo, so with that youcan still get them back.

 

[Blessing76]

There are many ways to gain back lost customer by enticing them with incentive such as discount,bonus and advertising using free method

 

[Bkoks]

Why will u have lot of customers and later loose them. Then something is wrong .maybe you don't have good customer relation or you are not just lucky .maybe u change your business name for a start . Then start letting them know great change ,new beginning

 

[lelakil3]

If you are a business man or a young entrepreneur either big or small, and you have a lot of customers but most of them are no more patronising you, how do you convince them to come and buy from you again.
Is there any way to do that or you have lost them forever.

By giving them always a constant update even they're not responding surely they can read the email/update from. By recognizing they are always keep updated they will give it time to read it so they can also think again to be a customer again.

 

[Thosynho]

I think you have to figure out first the reason why they no longer support your business. It could be because of competition, they found a product with better quality or more affordable, and whether you have poor customer service.

This is right. The discovery of why they left you for another person should be the first step towards solving the problem. After this step, you will then begin to work on your findings to present yourself well.

 

[Kennysplash]

There is a reason you lost those customers. Work on your business and change what needs to be changed. They will it come back if they see that there has been no changes, but once they see a difference then they can try you out again.

If you are a business man or a young entrepreneur either big or small, and you have a lot of customers but most of them are no more patronising you, how do you convince them to come and buy from you again.
Is there any way to do that or you have lost them forever.

 

[Peppul]

Loosing customers is costly on one's business, that's why is always a good effort to try as much as possible not lose customers.
With a little marketing help, you can create specific marketing campaign that target lost customers and encourage them to shop at your business once again. Here are some marketing ideas to help you.
1. Create a we fixed it campaign.
Customers always stop buying for a reason, to win them back you need to find out what happened in the first place. Once you identify the problem, work to correct it, once corrected spin it into a marketing campaign.
2. Give lost customers an incentive to come back. If customers have strayed, give them a reason to come back, nothing entices people to buy like a good deal. So consider giving inactive customers a special discount.

 

[Josemendez]

The best way to get back lost customers is to find the reason why they are not patronizing the business again and work on it . You can also give them welcome back bonus to help atone for your actions that chased them away . However it is not always easy to get a lost customer

 

[BuchiBankz]

Losing one customers also means one has lost hundreds of customer from that person. A loyal customer are most profitable customers, especially a referred one's are the best on marketing.
How to gain back the lost customer
1 find out why they left and settle the issues with them if possible giving them discount.
2 Take responsibility for what happened even though the fault wasn't from you.

 

[Tanny]

how to gain back lost customer is to ensure that the following is taken into consideration:
If the business can ensure that his or her product is attractive back to the public then the business can regain back it's lost customers.

 

[chicnthin]

This is right. The discovery of why they left you for another person should be the first step towards solving the problem. After this step, you will then begin to work on your findings to present yourself well.

That's right. Once it has all been figured out, a business can proceed in the next step which is trying to earn the new and lost customers attention. It can be done by improving the quality of the product, lowering the price a bit or promoting it.

 

[Ibrahim1]

As for me it's not easy to gain back lost customers because no matter what you did only of they decided to come back but if they are customers that are far better than other customers for sure I believe you going to have there contacts even on your private phone then give a call to confirm what's happening and sort everything out once and for all

 

[Heatman]

There are many ways to gain back lost customer by enticing them with incentive such as discount,bonus and advertising using free method

Advertising will not just get your customers back only, it will make your business to be more known than it used to be especially to people who are yet to patronize your business in the past. Advertising can never be more than enough if you are interested in increasing your daily sales.

 

[Adegbindin deborah]

The best way to gain customers back is to improve its service to customers because customers are the soul of a business. Try to let them know that you have a good product and quality service. This is how one can easily keep customers attached to his/her business. And maybe old ones will patronize again.