How to gain back lost customers

[kayode10]

This is the reason why it is good to take inventory of your customers in order to know the one that is not patronizing you anymore. Once you discovered this the first step is to reach out to them personally. Ask him the reason why they are not patronize you anymore and how you can improve on it. Follow the recommendation they give you and make sure you work towards it. Ways that you should be able to recall those customers.

 

[Sarfraz Ali123]

Take responsibility for your actions and those of your company. Admit your mistakes, and take responsibility for everything that was done to lose the customer in the first place.

 

[Ralphjoe]

To gain back lost customers you have to first find out the reason why those customers stopped patronizing you, after then, you solve the issue that made the customers to stop patronizing you. The next thing to do is give this customers a good offer that will make them to start coming back to patronizing you again then, apologize to them for what has happened in the past and promise them that such a thing will never happen again.

 

[tinalupescu41]

Most attractive approach can be once someone buy something for first time he will get a secret code. After a long period business can run offer that whoever got a code if buy again and keep buying at least once per week for next month they will get huge discount.

 

[Yousaf3814]

If you have more than one skill, you can start a side business to fund your startup. Side businesses are often flexible and have low overhead costs. For example, you can work as an independent consultant to fund your B2B startup. You can also consult for cash if your skills are applicable in other non-competing industries. However, splitting your time between the two activities can be quite challenging.

 

[Ogbest]

First of all, you should care of customer's need so that customers should not leave because customers are the basics of any business. But if they leave, you should convince them by giving high quality goods or products and keep behavior good with customers and give them products at low costs.

You have said it all, you are not at the first place to permit your customers to leave, you have to do the necessary thing in other to keep them coming. If by peradventure they leave, you have to review the cause and work towards it. And never make such mistake again.

 

[JamoPosh]

Rebranding is simply the key. Renewing the system of running the business to a better one could make you gain more customers. Offering them alot of benefits and opportunity in line with the business to catch their interest. Promoting the business with an on-line presence will bring new customer.

 

[Heatman]

If you are a business man or a young entrepreneur either big or small, and you have a lot of customers but most of them are no more patronising you, how do you convince them to come and buy from you again.
Is there any way to do that or you have lost them forever.

There may be a good reason why they are no longer buying your products and services, the sooner you can get to the root of the problem, the sooner you can be able to fix it. It may be your price or how you treat them, so figure it out and it will be very easy to get them back.

 

[idhans]

If you are a business man or a young entrepreneur either big or small, and you have a lot of customers but most of them are no more patronising you, how do you convince them to come and buy from you again.
Is there any way to do that or you have lost them forever.

If you are doing an offline business in your environment, most of the times you can lose some customers when they relocate from their residence. You can always keep in touch with your customers through calls, and SMS irrespective of where they have relocated to.

 

[Chizfab]

If it is possible, you can reach out to them one by one and try to buy their attention by offering them discounts or better selling terms. Reduce your prices and increase the quality of your goods, also get a new twist to your business to spark up their interest. It will not be easy at the beginning, but with consistent persuasion, they will have no other option.

 

[Sad56]

If you are a shopkeeper, selling goods business then you can bring them back by giving concessions by changing offers by giving attractive offers by changing prices, by giving them good quality of products plus by giving them some kind of relaxation in payment.

 

[Suba]

If you are a business man or a young entrepreneur either big or small, and you have a lot of customers but most of them are no more patronising you, how do you convince them to come and buy from you again.
Is there any way to do that or you have lost them forever.

An entrepreneur does not let lost customers for ever, of course he will try in many ways to attract back lost customers. First the entrepreneur must find out why they left, whether they are not satisfied with the product, or the unfriendly service of the salespeople, etc. secondly, send via WhatsApp or email to provide special offers, discounts, bonuses, guarantees or others.

 

[Tinaconcept]

In order to gain back lost customers is no other way than by the business owner reaching out to his or her customers. That is why its very important for business owner to keep the contacts of his or her customers because its very good for follow up.

 

[OderuMiracle]

You can gain back lost customer by improving your services. I know as an young entrepreneur who is just venturing in to business online or offline and with or without out a experience tutor, can always make mistakes and this can be corrected by checking your team correct any unsave error and improving your customer care line service doing discount and so on

 

[Precious003]

Choose if you need them back, few out of every odd client is an ideal client.

Discover precisely why they left, If they are a client that you need back, discover precisely why they left.

Change your offer.

Assume liability.

Request authorization to send them industry data.

Settle on an ideal opportunity to decision them and mind their families,let them know you truly for them.

In getting back your lost customers you have to make a decision whether or not you want them back. Not every customer is an idea customer and secondly you have to find out exactly why the left if they are actually the customers you want back, and adjust your offer. Take
responsibilities and also ask them for permission to send them industry information.

 

[Oliver 20]

Change your offer. Your lost client exploration may uncover some data that you can use to make another and more productive proposal for your clients. Archive your current offer and the cost paid for that offer, at that point gather other offer and value mixes. You can study your clients utilizing a compromise investigation procedure called conjoint examination

 

[Ridorz]

You have the one that needs learn from your mistake you did because there must be reason that made customers turned back to you. You have to be asking your self if what you are doing wrong for customers that makes them Left your side, maybe you have a poor customer service, or you have a lower quality product/service. After you find solutions to your problem then you can make gain customer back.

 

[Neta Sam(Samuel Odunlade)]

To gain back lost customers, you must understand why you loose them in the first place, what customers ask themselves Is; Is your products Solving my problem? Am I deriving utility for his product? Then get feedback from them, hear there Testimonies and complains, here there suggestions, and work on it, you can also do incentives, give out some products for free, you may need to contact them aswell, improve your products to compete with competitors aswell

 

[Sunnytee]

As a business man or woman for you to ragain your lost customers you will have to restrategies in some areas and even change your brandding in a way that will even be attractive to new old and lost customers

 

[Heatman]

If you are a shopkeeper, selling goods business then you can bring them back by giving concessions by changing offers by giving attractive offers by changing prices, by giving them good quality of products plus by giving them some kind of relaxation in payment.

Exactly, most people or customers tend to use price as the main factor why they decide from which seller they buy from and those they don't buy from. So, if you give prices that are too expensive, you can be rest assured that most of your customers will run over to buy from your competitors in the market.