How to gain back lost customers

[Alexandoy]

Getting back a customer would depend on the type of business that you have. If you are operating a store I don't think it is wise to try in getting back your customer because you do not know them. For a special product like computer you have the client's name and address and more likely you have provided after sales service. In that case then you can probably check on the customer to offer your new products again with a discount maybe.

 

[Emma Aneni]

It is not recommended to buy a house with incomplete documents because it's very risky. There are some documents that can be overlooked for a certain period of time but some are very important. You stand the risk of losing a house with incomplete documents.

 

[Akinwale701]

If you are a business man or a young entrepreneur either big or small, and you have a lot of customers but most of them are no more patronising you, how do you convince them to come and buy from you again.
Is there any way to do that or you have lost them forever.

It is very possible to get back lost customers, you simply have to go back in thinking where you got it wrong with them. Get in touch with them and make things right with them, apologize to them if need be, I am sorry won't do you any harm. But all these can be avoided provided you can prevent yourself from losing them.

 

[Thosynho]

If you are a business man or a young entrepreneur either big or small, and you have a lot of customers but most of them are no more patronising you, how do you convince them to come and buy from you again.
Is there any way to do that or you have lost them forever.

Yes there are ways to winning back old or left customers. One thing you must do first is to examine what went wrong, why did they have to go? When you consider these questions you will know how to solve the problem. Once that is solved, be committed to doing the right thing, those customers will come back patronizing you.

 

[chicnthin]

I think you have to figure out first the reason why they no longer support your business. It could be because of competition, they found a product with better quality or more affordable, and whether you have poor customer service.

 

[GIFTMICHAEL]

You can gain back old customer and make them to start petronising you again. When you make review and discover why they no longer buy from you again it will help you to amend. Sometimes price can make you to lose your customers, reducing your price will make your customers to come back to you again.

 

[Olubayo12]

If you are a business man or a young entrepreneur either big or small, and you have a lot of customers but most of them are no more patronising you, how do you convince them to come and buy from you again.
Is there any way to do that or you have lost them forever.

This is one of the reasons why every business owner needs to think twice before maltreating their customers. truth be told, it's not easy getting back a lost customer especially if they're already patronizing another business which may even be treating them better than when they were patronizing you.

 

[Sarfraz Ali123]

customer is an ideal customer. If the customer you lost was difficult to work with, then they may not be a good customer to have. The best thing you can do at that point, is to make sure that they are leaving happy and that they will continue to refer you.

 

[Ogbest]

If you are a business man or a young entrepreneur either big or small, and you have a lot of customers but most of them are no more patronising you, how do you convince them to come and buy from you again.
Is there any way to do that or you have lost them forever.

Before a customer leaves, there must be something wrong somewhere. Maybe, you must have done something wrong to him/her. Or, he has seen another product that is far better than your own product. You just have to check what you are doing wrong.

 

[Olahab]

Your lost customer research might uncover some information that you can use to create a new and more profitable offer for your customers. Document your existing offer and the price paid for that offer, then collect other offer and price combinations. You can survey your customers using a trade-off analysis technique called conjoint analysis.

 

[Shahzad Ahmad]

First of all, you should care of customer's need so that customers should not leave because customers are the basics of any business. But if they leave, you should convince them by giving high quality goods or products and keep behavior good with customers and give them products at low costs.

 

[zenith]

I think the first thing to do here is to identify what you ate not doing right that made them to run away from you.it's either you are not giving them the quality they want or you are not giving the at the price they can afford.if they find a better offer elsewhere they will rush to those places.

 

[Onachukwu]

Not every customer is an ideal customer. If the customer you lost was difficult to work with, then they may not be a good customer to have. The best thing you can do at that point, is to make sure that they are leaving happy and that they will continue to refer you.

 

[Hasan Raza]

This is truly very tough to get back those clients which are gone effectively, helpless administration, exorbitant costs, low quality, no assurance and so forth So you can get them by evolving conduct, by evolving offers, a type of free offers, requesting conventional rewards.

 

[Yousaf3814]

If they are a customer that you want back, find out exactly why they left. If they say price then you know there is disconnect between what you offer and the value they perceive. No matter what the reason, ask at least two more probing questions to find out exactly what you could do to improve the offer. You may not get them back, but you will have information that you can use to save a customer who may be thinking of leaving.

 

[jimmann247]

Once customers stop coming to patronize you, there is a reason for that, with that, before you can get them back you need to figure out the reason they stop coming and do something about it, if it is your price, then you have to reduce your price to get them back

 

[Adesuwa]

When your customers who you have lost due to many reasons such as poor product or services. The disappointment and dissatisfaction they receive from you , further boiling down to reprimanded, Intimidating, rivalry, inferiority treat of your customer, argument or better said hagging, difficult with factually painful ride procedure you have provided for your customers to abide or obey.

 

[Khezo]

Poor customer service is the reason for losing customers in the first place so if you want to get customers make sure your customer service is great that way customers keep coming

 

[Azhar119]

Your lost customer research might uncover some information that you can use to create a new and more profitable offer for your customers. Document your existing offer and the price paid for that offer, then collect other offer and price combinations. You can survey your customers using a trade-off analysis technique called conjoint analysis.

 

[Nicklas22]

You just have to find out the reason why they left