In order for you to make a customer repeat business, you must make him feel the best service he has not felt in another company. Give full respect and be comfortable as we do business with them.Making customers is is one thing, but retaining them is a different thing entirely. Many are very good at making customers, but never played a good role in retaining them. You as a business person, what are the things you can do so as to get your customers to come back time and time again? Do you give great service? Are you quick to resolve issues? Do you keep in touch with them?