GETTING FEED BACK

[Kvngsammy]

One way you can encourage feedback is to give incentives - a discount or value added service would do; something that wouldn't burn a hole in your pocket is as well okay and that way both you and clients would be happy.

 

[Smiles20]

You are not going to make it far in your business if you are somebody that does not like taking feedback. Hearing from your customers and what did he have to say about your business is very important for you to move forward.

 

[Good-Person]

For an employer that deals on services to client,one of the ways to improve on service delivery is a good feed back from clients.
And it is discovered that when most client make a request online,they hardly fill in the feed back section.But when they are serviced physically they relate their experience about your service.
How can a service provider encourage an online feed back

I think you could encourage the clients to give feedback by offering something. For example, you may offer a discount (not a large discount) and in return you will tend to get feedback from them.

 

[tyrim88]

I think you could encourage the clients to give feedback by offering something. For example, you may offer a discount (not a large discount) and in return you will tend to get feedback from them.

That is actully a good idae especially if you want to get their attention,because we have tried similar gesture in other areas,where we encourage them with price reduction and it worked perfectly.

 

[Lens]

Giving customers the feedback on time is very important. This is one of the best customer service you could give . This are what will make the customer keep coming back.

 

[Lucy ID]

Getting feedback from your customers or consumers is very important and bring about growth for your business. It's helps you to know where to improve, what you are doing right and the one you aren't. It's bring improvement for your sales also

 

[Syldan]

Well, in every form of business, communication is very important and crucial which helps in determining if the service being provided by the organisation meet to the demand of the customers and if such, feedback is not given concerning the service provided, it will be very difficult for the organisation to evaluate it services provided.

 

[tyrim88]

Well, in every form of business, communication is very important and crucial which helps in determining if the service being provided by the organisation meet to the demand of the customers and if such, feedback is not given concerning the service provided, it will be very difficult for the organisation to evaluate it services provided.

That is a very good one to note out concerning feed-back from customers,this is so because the interface between the organisation and the customers is a proper channel of response and that is where the firm would use as a tool to know how the business is doing.

 

[Sotherefore]

Feedback is absolutely necessary because this will help an entrepreneur to really understand how his or her business looks like in the societal point of view. Asking a customer for this is not really a bad idea.

 

[Setho]

There are so many ways in which you can be able to get feedback from your customers. The first one is by creating online surveys that will be encouraging people who have used your product before to try to fill them out. You can also ask the customers directly after they have purchased a product to leave a review about their experiences.

 

[Sotherefore]

Before delivering of your product and when the other has been completed , you should also at the same time display that they should give a feedback ofter the business deal. Just encourage them by reminding them but you must understand that not everyone will be interested to do so.

 

[tyrim88]

Before delivering of your product and when the other has been completed , you should also at the same time display that they should give a feedback ofter the business deal. Just encourage them by reminding them but you must understand that not everyone will be interested to do so.

That is one of the major challanged most business persons usually encounter,because the customers are just very quick to leave after they must have gotten their order,and one need to put in the extra effort to get them to respond.

 

[Sotherefore]

That is one of the major challanged most business persons usually encounter,because the customers are just very quick to leave after they must have gotten their order,and one need to put in the extra effort to get them to respond.

Sometimes when customers have to leave without giving any complain , it may be a complete indication that they may be satisfied in your products or services. But this does not mean that you should just be careless about your client

 

[Godspower]

Feedback is very important to a business organization whether it is positive or negative. It will make you know your strengths and weakness and the key areas you need to quickly address with regards to customer satisfaction.

 

[tyrim88]

Sometimes when customers have to leave without giving any complain , it may be a complete indication that they may be satisfied in your products or services. But this does not mean that you should just be careless about your client

That is one aspect especially in seeing how to grow the business,one need to go the extra mile and push for improved and better way of offering top nortch services to your client,and that have to come in the form of intentional feedback.

 

[Godspower]

For an employer that deals on services to client,one of the ways to improve on service delivery is a good feed back from clients.
And it is discovered that when most client make a request online,they hardly fill in the feed back section.But when they are serviced physically they relate their experience about your service.
How can a service provider encourage an online feed back

You have made a very good point. Most customers do not really have the time to fill in or write reviews about a particular product online. However, they might be more willing to give their experiences one on one.

 

[tyrim88]

You have made a very good point. Most customers do not really have the time to fill in or write reviews about a particular product online. However, they might be more willing to give their experiences one on one.

That is truely a fact,because from experience it will take more than a push to be able to get your online customers to do a feedback about your products or services,except you are giving them some incentive.

 

[Sotherefore]

That is one aspect especially in seeing how to grow the business,one need to go the extra mile and push for improved and better way of offering top nortch services to your client,and that have to come in the form of intentional feedback.

But what should a business owner do if the services they are to provide to clients is of high quality but the client is not able to pay for such quality . Do we still have to offer such quality even when they are not ready to pay ?

 

[Godspower]

But what should a business owner do if the services they are to provide to clients is of high quality but the client is not able to pay for such quality . Do we still have to offer such quality even when they are not ready to pay ?

Well, this is a very dicey situation. As a manager, you must be wise to know what your customers will be able to afford before you start production. Even so, always ensure that they get the best value for their money.

 

[Sotherefore]

Well, this is a very dicey situation. As a manager, you must be wise to know what your customers will be able to afford before you start production. Even so, always ensure that they get the best value for their money.

Okay , I understand . I Also believe that products should be produced in qualities and not on one specific qualities so that people can choose the one suitable for their money depending on what they are interested and so on. A lot of people will always be interested of quantity over quality as we all understand.