Do you send surveys to your customers

[Trexxxy]

We all know surveys are one of the best ways for you to have more information about what your clients like about your business. How often is it advisable to send out survey related questions to your clients??

 

[kharvest19]

As often as there are new development and structures in your business
So as to know there opinion

 

[Nurudeen]

Survey is an integral part on how to develop a business. You can do this immediately you send them a new product and know their feedback about the particular products

 

[WhiteHouse]

occasionally, especially when you want to bring in new features, products or an announcement, the survey will tell you their behaviour towards it.

 

[Kamon c4]

When I was still into cosmetic I sense out survey to customers and also plead with customers to give their review on the products purchased. This is very essential when providing services. It helps you know where you need to adjust

 

[Lyrrex]

We all know surveys are one of the best ways for you to have more information about what your clients like about your business. How often is it advisable to send out survey related questions to your clients??

Yes surveys are very important to get customers feedbacks concerning our products and the services rendered.
I haven't sent any surveys to my customers yet.

 

[Niftyyem]

Surveys help you have an idea of what customers are satisfied with, want or don't want. Such survey could be sent out annually or once in 2 years and if anything, make them as brief as possible so that the customers do not see it as a chore.

 

[Golden_ear]

No I dont send survey to them, the best way to get information concerning one services from them is to make friends with them, from there one can ask direct questions from them about the service one render to them

 

[Setho]

I don't do that that very often, I just ask for feedback most oftenly and mostly from new customers. I send surveys only to old and trusted customers if I want to bring new innovation.

 

[Peterlight]

Once in a month cos customers don't like filling surveys everyday of every week, it is best to give it out once in a month

 

[MizzLala]

We do send out surveys to our clients say twice a year. While it's important to send surveys out to clients, there's the danger of becoming too overzealous with it and annoying them or spamming them even. So, there has to be a healthy balance and also the consideration of the type of service provider you are. In other words, there's no need to just inundate your customer with surveys just to tick boxes; you have to actually have a reason, so that the results collated from the surveys inform your service delivery strategy.

 

[Deysi16682]

We all know surveys are one of the best ways for you to have more information about what your clients like about your business. How often is it advisable to send out survey related questions to your clients??

Hello, for clients I suggest conducting the surveys twice a year, this will help us to re-evaluate business strategies

 

[Aditboy53]

No I dont send survey to them, the best way to get information concerning one services from them is to make friends with them, from there one can ask direct questions from them about the service one render to them

Good idea, that way we can get feedback on their satisfaction about the products or services we provide.

 

[Emma Aneni]

Surveys are very important in business. It’ll be more appropriate if your customers have a glimpse/sample of what they’re buying and the prices that comes with them so they know what they can afford and how to get them without stress

 

[Rashid]

I Have not any business so far, so i did not do it ever. But i observed a lot of survey of companies, like Cigarette companies surveying abiut their products to their costumers who smoke their products. After survey they amendments in their products, wrappers and also in quality.

 

[Ayokex]

Sending survey to the customers is another innovative way of getting customers opinion and know how they feel about your product or service. Most business owners don't take this serious because they see no reason knowing how their customers feel, whereas it is the best way to get into the heart of your customers. They will tell you everything on their minds

 

[iamgroot]

It is important for a company to hear and know the concerns and feedbacks of customers. Not all surveys are always negative feedbacks, there are also commnedations and positive feedbacks. It is also good to know the attitude of customers through surveys so that the company knows what they can do to improve their service etc.

 

[FunkE]

For me I would say quarterly so as to be informed about your customers satisfaction through surveys. Taking your customers opinions through surveys present a great way of understanding them. As it would give you their honest opinion as its anonymous. Their will be no partiality as they know their surveys are done without taking note of their personal details.

 

[Ralphjoe]

The kind of surveys that we send to our clients or our customers in the place that I work is actual feedback from them. This is highly necessary as we get on-the-spot assessment of our work.

 

[joy101]

I haven't, but is the best way you get feedback to a customer or client, survey is the best way you can understand a customer because is good to know the attitude of your customer.