A
AlbertSalerno
Guest
Hi,
I recently transferred a domain from another hosting company to KnwonHost. The account is set up and (as far as I can see) everything should be in order, but when we tried to create email addresses nothing would work. It seems like the domain is still pointing to the old hosting company.
According to our domain registrar, the problem is that the new domain name isn't listed on our nameservers (ns1.myotherdomain.com and ns2.myotherdomain.com). So I went into WHM, went to "Edit DNS Zone", and it is listed there (see the attached images). Everything seems to be in order.
Can someone please tell me how to fix this?
Please help.
I didn't find the right solution from the Internet.
References:-
https://bit.ly/2Ivefw5
Creative video advertising service
Thanks
I recently transferred a domain from another hosting company to KnwonHost. The account is set up and (as far as I can see) everything should be in order, but when we tried to create email addresses nothing would work. It seems like the domain is still pointing to the old hosting company.
According to our domain registrar, the problem is that the new domain name isn't listed on our nameservers (ns1.myotherdomain.com and ns2.myotherdomain.com). So I went into WHM, went to "Edit DNS Zone", and it is listed there (see the attached images). Everything seems to be in order.
Can someone please tell me how to fix this?
Please help.
I didn't find the right solution from the Internet.
References:-
https://bit.ly/2Ivefw5
Creative video advertising service
Thanks
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