How do you deal with employee on employee conflicts?

[Heatman]

I think that usually when a conflict occurs, the supervisors usually handle the conflict. If the problem gets worse, then the issue is handled by the manager. The problem may rarely get escalated and the owner may get involved if the matter is serious.

Whenever the business have the structure of supervisors playing a role in the management of the business, I believe that they are the ones that are going to be reported to directly in order to look into the conflict. But in a situation whereby there is no office of supervisor, it is going to fall on the table of the business owner to take care of the conflict.

 

[Frank]

Whenever the business have the structure of supervisors playing a role in the management of the business, I believe that they are the ones that are going to be reported to directly in order to look into the conflict. But in a situation whereby there is no office of supervisor, it is going to fall on the table of the business owner to take care of the conflict.

At the place where I am working, I am the one who always looks into conflicts that staff members are having and ensures that efforts are made to have things work as expected. It is something that we should also look at when we are talking about who is the person that rates the performance of staff members at the office as well.

 

[Heatman]

At the place where I am working, I am the one who always looks into conflicts that staff members are having and ensures that efforts are made to have things work as expected. It is something that we should also look at when we are talking about who is the person that rates the performance of staff members at the office as well.

Investigating conflict between colleagues is something that should be handled with utmost care so that you will not be biased in any kind of judgement that you're given after evaluating whatever that has happened. You wouldn't like to paint the picture of being someone who is not objective when it comes to handling cases that involves conflict between two workers.