Treat every customer as one customer, the customer is always right, in no account should you argue with your customers,build sense of variety and hospitality to customers.Identify your customers, delegate if necessary and always listen to your customers and be ready to admit mistakes.
- Customer service can be improved by understanding the products or services you offer to be able to help customers find the right solutions. Research new products and routinely review your entire line of products and services so you always have details and specifications ready. Never tell a customer you don't know an answer or can't do something when asked. These responses are negative and will cause the customer to lose faith in your ability to help. Display positive customer service methods by telling the customer you will find the information or that you'd be happy to find a solution to the problem.