Customer Service - How important is it for the service being provided?

[Kelly5]

Customer service is very important for any business outfit because it always ends up giving such a company a very good reputation or a very bad reputation depending on their behavior. A good customer service response will always get praise and accolades for the company concerned

 

[nimzy]

The customers service providers or provision is of more importance to the business organisation or the company which,h is involved or in question because this will helped to motivate the customer in other to continue patronizing them.

 

[Seno inyang]

Customer service plays a vital role in businesses. This stands a better space of time in satisfying the customers and delivering the authenticity of your products and services. A bad customer service representative can make an organization crumble in a space of no time.

 

[Kelly5]

The customer service department of any business is a very important aspect of any business because it takes care of any complain or request that a customer want solved that is bordering them

 

[Josan]

Customer care service is one aspect of a company that has to do with the wellness of the company as regards interaction with customers as to the service and how to help etc.

 

[Immilash]

the mostly important thing in a business is how you handle and relate with your customers , customers needs a good goods with a good quality and quantity ,you need to provide it for them

 

[nimzy]

Customers service is very important and also necessary for any kind of business to adopt the principle of providing the most acceptable form of concern to the needs and demand or view of the customer concerning the service provided to them.

 

[Skysaint]

If actually a business owner wants his business to improve and also attract more customers to the business then s/he should be concerned with the customer service. The quality of products isn't really enough where there is a bad customer service

 

[Ezekiel]

Every functional business needs a good business service,the customer crmare service is one part if the business that makes customer feel relax and understand the concept of a business so it is important o have a good customer service

 

[Blessedsam60]

Customer service is one of the very important key in a business setting. Without proper management of customer, all your services and production rendered could turn to null

 

[Ghost1]

I know of a bad customer service and it is a popular gaming site used by country mostly,I had issues with that site once and I tried to retify the issues but nobody responded to my call

This is so bad. Customer service refusing to take calls from customers. This is the height of it all. I believe automatically you can never go back to the site again. Just like that they've lost a customer

 

[Essy]

I recently read a thread posting here on this forum about online websites. Most people said they would rather go for a site that has a customer service that attends to them because with that they feel a little safe. This shows the importance of customer service in every business.

 

[eLdavis]

I recently read a thread posting here on this forum about online websites. Most people said they would rather go for a site that has a customer service that attends to them because with that they feel a little safe. This shows the importance of customer service in every business.

Yes this is the simple truth, if the site has a customer service system that is effective it makes them feel safe that if any issues comes up, there is Someone they can go too for help and would be willing to render this service to them.

 

[Tislad]

Well customer service happens to be the first inner company office where you know what the company is all about, if the customer service is poor then the company will be poor.

 

[kayode10]

If you want your business to have edge over their competitors it is very good to develop a good customer care services. Customers will always cherish a brand which always responds to their plight.

 

[FreshKaz11]

Customer service is important for successful companies. Can you think of any companies with good or bad customer service? What is good or bad about their service?

Of course, customer service is important for successful companies but not like our telecommunications companies once you are having issues on your line and you try to reach them and explain what the issue is about before they pick the call is something I can't explain. So to them I think there is nothing like an emergency for them.

 

[Kvngsammy]

Customer service cannot be overemphasized because it's a platform for receiving feedback from the consumer of your products or services.
The negative customer service I've received have majorly come from small businesses. One thing I discover is that the bigger corporations don't joke with this - they go to any lengths to ensure their clients are satisfied

 

[Abasiama40]

Customer service is very important to every business that wants to thrive especially where there is so much competition. It helps to strengthen the relationship between the company and the clients.

 

[kayode10]

It is important to make customer services a priority in your business. You can create a dedicated department that will cater for the problems of the customers. A good customer service will always attract referral from the existing customers.

 

[skyliequiz]

Providing excellent customer service can lead to increased marketing and sales opportunities. As a result, keeping your customers satisfied is critical to the success of your business.