Good-Person
Captain Junkie
Customers hire you because the expert is you. You can not afford to be confused about what's best for your customers. In your conversations, your faith has to come through. In your emails or calls, stop 'if'. Anticipate research-requiring questions, do the research in advance and get all the real solution at your fingertips. With this, they can build up easily a trust on you in handling such things.
Do you agree with my statement? Please share your thoughts in the comment box. Thankyou.
Well, I believe that this is one of the main reasons why you should be confident when it comes to handling customers in your business and never give an impression that you are not knowledgeable about products or services. You can avoid this by gaining more knowledge of the product and the services you are offering.