Should You Offer Phone Support To Your Customers?

[Mayorla]

That's true, this will help your business,if you are good at doing this like this it will surely help, a lot of people don't really know what they are doing that will help there businesses grow.

Yes, it would help your business experience faster growth. If you know, you are not capable of handling a phone support, Then hire someone who is capable. Customers are the bane of your business.

 

[Immilash1]

Yes, it would help your business experience faster growth. If you know, you are not capable of handling a phone support, Then hire someone who is capable. Customers are the bane of your business.

Yes you are right sir, it's all about making money if you can earn money from it you can hire someone that will help you, an also like you said go for the knowledge.

 

[Heatman]

It is very necessary to create a phone support for the customer because it is an effective way for the customers to interact with the companies and lay complaints appropriately.. it is a very important feature.

Personally, any business that doesn't have any way of reaching the customer service and always getting an immediate response on time is always very sceptical for me to have any business transaction with such business establishments.

 

[Abigael]

Personally, any business that doesn't have any way of reaching the customer service and always getting an immediate response on time is always very sceptical for me to have any business transaction with such business establishments.

I can be skeptical a lot too if business does not have a reliable customer support service. It means that they are incompetent or they are scammers. You should stay away from such suspicious businesses.

 

[Immilash1]

I can be skeptical a lot too if business does not have a reliable customer support service. It means that they are incompetent or they are scammers. You should stay away from such suspicious businesses.

That's true, a lot of people are not doing well in terms of providing a good customers service, I believe those kinds of people have a lot of customers that's why.

 

[Syldan]

Well phone support to customers, do really helped sometimes to interact with them but sometimes I will prefer a direct contact with the customers service unit which will be more better to understand or know their problems.

 

[Good-Person]

Yes it baffles me the more anytime I see such type of business who don't have options for the customer care support, I think every business should provide that because it's necessary.

There are many unreliable businesses that do not have any kind of phone support for their customers at all. This is the main reason why they have to rely on other methods like e-mail.

 

[Genie011]

When it comes to customer support, there are many different ways you could offer support. Of course phone support method is one of the best one because you could interact with your customers directly. So, do you think that it could be a good support option?

There's a lot of ways that you can use to support your customers, doing what's the best I think it will be better, this will help you especially in terms of retaining them.

 

[Heatman]

That's true, a lot of people are not doing well in terms of providing a good customers service, I believe those kinds of people have a lot of customers that's why.

I've had a series of bad experience with some customer service representatives and after such experiences, I tried as much as possible to not get myself into being in need of their services again because I was not satisfied.

 

[Immilash1]

I've had a series of bad experience with some customer service representatives and after such experiences, I tried as much as possible to not get myself into being in need of their services again because I was not satisfied.

That's feels very sad, if you really want to make it, you have to more on, if you are managing a business you are going to face a lot of challenges, even more than this.

 

[Shigobad20201]

In order to be blento reach out to your customers on time and.have a good interpersonal relationship with them by listening to their complain and grudges about your product, having phone support is the best way.

 

[Good-Person]

Personally, any business that doesn't have any way of reaching the customer service and always getting an immediate response on time is always very sceptical for me to have any business transaction with such business establishments.

A business that does not respond quickly may induce customers to stay away for sure. When there is no one in the customer support, this may lead customer to think that the business is simply a scam or they don't care about their customers at all.

 

[Heatman]

That's feels very sad, if you really want to make it, you have to more on, if you are managing a business you are going to face a lot of challenges, even more than this.

Well, I even have to look up a lot of complaints that some of their service users complaint on their social media pages with their failed transaction in which their money are yet to reversed to their account for over 10 days which is very frustrating.

 

[Gandiba1]

There are many unreliable businesses that do not have any kind of phone support for their customers at all. This is the main reason why they have to rely on other methods like e-mail.

Yes that's the fact, I believe there are allot of business out there that don't have option for phone custumer support. But it will be better if they can make a way where customers can reach them easily.

 

[Immilash1]

Well, I even have to look up a lot of complaints that some of their service users complaint on their social media pages with their failed transaction in which their money are yet to reversed to their account for over 10 days which is very frustrating.

That's frustrating, I once experience this, but mine takes upto 4 months before they refers it, I made a transfer the money was deducted from my account but did not reach the account I'm sending it to.

 

[Kennysplash]

Many times customers would like to get in touch with you as soon as possible to solve a problem or to ask a question. When they have your phone's contact they can connect with you easily.

 

[Immilash1]

Many times customers would like to get in touch with you as soon as possible to solve a problem or to ask a question. When they have your phone's contact they can connect with you easily.

That's true, we have a lot of ways that we can solve this, that's why it's important to have a social media presence for your business, it will help your business with a lot of things.

 

[Abigael]

Many times customers would like to get in touch with you as soon as possible to solve a problem or to ask a question. When they have your phone's contact they can connect with you easily.

Contacts through phones are so easy indeed. You just call and talk one on one. That makes it so easy for customers to express themselves well and for you to understand them too.

 

[Immilash1]

Contacts through phones are so easy indeed. You just call and talk one on one. That makes it so easy for customers to express themselves well and for you to understand them too.

You are right, but sometimes having a social media presence is very important, it will help you advertise your your products online an also find new ones.

 

[Chibson]

You should have a lot of available options for your customers to contact you. Most business ventures always use phone support, Email, social media and so many others so that their customers can easily reach them.