Good-Person
Captain Junkie
In this century, I don't think there is any disadvantage to having a social media account for your businesses.
With social media account for your businesses, You would be able to reach out to a wider amount of people.
More wider coverage is certain for you with online presence
The fact remains that there are no disadvantages, however, having a social media account for your business is not an easy job. You must be responsive to your customers when they approach you and send queries.