Should you create a forum for your customers?

[HK World]

Yes, creating a forum for your business is a great way to connect with your customers. It also increases brand loyalty. Your customers can ask questions about their problems or discuss their experiences with your products. It also helps you make positive changes to your business based on your customers' feedback.

 

[Heatman]

I think that is a very good mindset. Trying to imagine yourself in the shoes of customers in order to observe what customers may need is important. Even at that, you need their opinions also.

If you fail to study your business customers extensively, it is always going to be very difficult for you to know how to approach any kind of behaviour that they position towards your business and it will affect your sales.

 

[Chibson]

If you fail to study your business customers extensively, it is always going to be very difficult for you to know how to approach any kind of behaviour that they position towards your business and it will affect your sales.

that is actually the truth. You should always put the opinion of your customers into consideration and study it well. That is why some businesses have teams. Having a team in a business will help you in this regard.