Most supermarkets are partly self service, with ‘smart self service’ machines implemented for an easy checkout for customers. This ultimately reduces the companies and industries expenditure, increasing profits due to not having to pay somebody to check your items out for you.
The biggest problem with Self Service machines at Supermarkets is that it’s actually reducing the number of available jobs in the retail industry. That’s why, if a checkout with an operator is available, I’ll take my items to him or her.
Secondly, from a company point of view, the money that they saving from operators not working, might be spent out in theft. A lot of people ‘forget’ to scan items or put items through as a cheaper product.
What is your view on self service machines in supermarkets and the impact it has on the jobs in the retail industry
The biggest problem with Self Service machines at Supermarkets is that it’s actually reducing the number of available jobs in the retail industry. That’s why, if a checkout with an operator is available, I’ll take my items to him or her.
Secondly, from a company point of view, the money that they saving from operators not working, might be spent out in theft. A lot of people ‘forget’ to scan items or put items through as a cheaper product.
What is your view on self service machines in supermarkets and the impact it has on the jobs in the retail industry