An interesting thought popped into my head a while ago as I was moderating my own community. When a post is removed due to a violation of community guidelines, breach of rules, or any other reason, some forums notify the members about the removal, providing them a reason, while others might silently remove without informing the member.
How do you handle this in your space?
Do you always notify members when their post is deleted? Why or why not? If you do notify, what's your approach? Is it a standardized message, or a more personalized one explaining the exact reason? Do you think informing members about deletions improves transparency and trust within the community? Or does it potentially lead to more disputes?
I think this practice can significantly influence the member's trust in the community and its moderators.
Would love to hear your thoughts and any experiences you've had!
How do you handle this in your space?
Do you always notify members when their post is deleted? Why or why not? If you do notify, what's your approach? Is it a standardized message, or a more personalized one explaining the exact reason? Do you think informing members about deletions improves transparency and trust within the community? Or does it potentially lead to more disputes?
I think this practice can significantly influence the member's trust in the community and its moderators.
Would love to hear your thoughts and any experiences you've had!