If you fail to keep your customers satisfied and happy with the products and services that you offer them, there is no way you would ever be sure they are going to stick with your business products and services for more than one purchase. No one has monopoly of any product or service sales, so to keep your customers, always make them happy.To have an assurance of more jobs from a client in the future, you must secure the present. This simply means maintaining a mutual relationship between you and your clients. What are the measures to set in place to make this possible.