Ononivami1
Captain Junkie
Retaining a customer is very easy and you will be able to do so when you offer quality service. The service that you rendered will make customers return to buying your product.
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One of the best of retaining a customer is if your company has a good customer service relationship in attending to customers and secondly when you are giving your customers the best, they will always comes back.A very important factor that would determine if a client or customer would run back to you clamouring for more of your products or services is the quality of your products. And if you could maintain high quality products and services then this would certainly guarantee that the client remains with your brand.
Customers can be retained only by making sure you render top notch services to the people who are patronizing you , and that is the only strategy you can use to get their attention .
Making your customers feel relaxed and trust you is the best way in retaining , and trusting you meand that your product is one of the best in the vicinity and you have a good customer service relationship.To retain a customer, you should continue making them feel great about your products and services. Improvement is good, but consider what factors they love in your business. Be open to their suggestion for you to know what they make them keep on coming back.
Having a good customer service relationship I one of the best way to retain customers, listening to customers complaints and trying to satisfy them is also very important.The first step in retaining a customer Is by creating a mutual agreement or a platform whereby the customers can voice out their opinions and complaints to the trader and the trader would in turn put them to practice. Also what's a trader can meet the demands of the customers then returning them will be very easy.
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