Regardless of the pandemic, the future was always heading towards the online direction. The pandemic has only sped up the process. However, not every business will become 100% online, for example, supermarkets. They have online stores already but for a lot of people, physically buying their groceries is more convenient than ordering them online. Main reason being, physically, they will get their shopping instantly with no dispatch and delivery wait time. Although quite a lot of places do same-day delivery nowadays, they charge extra for that, and for a working class person, they'd rather spend that money elsewhere. Also, for clothes, you can't try clothes on to ensure it is the correct fit online.