Social media is The ability to uncover industry trends in real-time
Simply put, social media is a potential goldmine of business intelligence.
How so? For starters, think about the transparent nature of social media. We’re able to see unfiltered, real-time conversations between consumers and brands alike.
If you want to know what a brand is doing well or likewise what customers are complaining about, it’s all out there in the open.
Simply put, social media is a potential goldmine of business intelligence.
How so? For starters, think about the transparent nature of social media. We’re able to see unfiltered, real-time conversations between consumers and brands alike.
If you want to know what a brand is doing well or likewise what customers are complaining about, it’s all out there in the open.