Adventurer
Mythical member
Of course it is the game changer, theses days almost everyone has a smartphone and are an one or two social media platforms, it's a very fast and cheap means of getting to the consumers.Social media is a powerful tool used in promoting a product or brand to potential customers and gain valuable insight.
Through social listening, you can find out what customers are saying about your brand, products, gain insight into their behavior, identify keywords and trends that appeal to your target market and so improve your customer service.
Social media help companies to build their business profile which attract new customers.
Is Social Media the game changer?