How important is customer service online for your company?

[Eleanor]

Customers are what makes our business grow and so customers should be treated in a special way and should be treated with care .customers online should also be treated with care and affection

 

[Treborika]

I think there are many benefits for businesses to have this stuff as it acts as an avenue where all the customers queries are sorted.
It builds trust between the company and the customers

 

[Grant]

I don't have any need for customer service myself, at least not now. But I know how important customer service is in most other instances. Having good support, will help you sell your company as legit and respectful.

 

[Shigobad20201]

Online customer service for your company has a lot to do for the progress of your company , because with that you will know what the customers feels and need concerning your business .

 

[Skysaint]

How you treat your customers really matters, you are expected to treat them in a good way, and also provide them with a good customers service.

That would be what would make your customers to be loyal and even give feedback on the product they purchased from your company. Everyone wants to be treated as important.

 

[Agbalagbaa]

That would be what would make your customers to be loyal and even give feedback on the product they purchased from your company. Everyone wants to be treated as important.

That's true, I think if you are good at doing that you'll retain a lot of customers, just like you said everyone likes to be treated as important, that will be a good idea.

 

[Good-Person]

That's true, I think if you are good at doing that you'll retain a lot of customers, just like you said everyone likes to be treated as important, that will be a good idea.

I do not think that a business could survive without having the right kind and right level of customer support. Customer support is very important for all kinds of businesses.

 

[Skysaint]

That's true, I think if you are good at doing that you'll retain a lot of customers, just like you said everyone likes to be treated as important, that will be a good idea.

Customer service is actually everything after the quality of the product you're offering them. Because no matter how good you treat them, not having a high quality product will discourage them.

 

[Good-Person]

Online customer service for your company has a lot to do for the progress of your company , because with that you will know what the customers feels and need concerning your business .

Online customer support has made many companies much better and allowed them to improve their customer services. They introduce live chat support in order to facilitate the consumers,.

 

[Chibson]

Online customer support has made many companies much better and allowed them to improve their customer services. They introduce live chat support in order to facilitate the consumers,.

The live chat feature is one of the best ways of reaching their customers. But what I have observed is that some businesses always use bot in chatting with their customers.

 

[Syldan]

As long as the sells of your products in the market are very important for the growth and development of your company, so also customers service because if they are not reached properly, it will be very difficult to experience good sells of your products.

 

[Danny4cash]

The reason some companies get bad review at auto pilot and similar platform is because they have poor customer service. A customer will make complain and the company will not even reply it. Because of frustration, some customers will go ahead to give the companies bad reviews.

 

[Ayojesu]

Its very important. In fact, it's an integral part of my company because it provides us with feedbacks from our customers that use our products and services, so that we can know they issues they are facing and how we can solve them so as to ensure good customers satisfaction and also grow our profits

 

[Good-Person]

Its very important. In fact, it's an integral part of my company because it provides us with feedbacks from our customers that use our products and services, so that we can know they issues they are facing and how we can solve them so as to ensure good customers satisfaction and also grow our profits

Customer support is very important for sure. There are many people who always try to undermine the importance of customer service. However, this is a really huge mistake.

 

[Emmy]

Customer service is very important since customers need to have their says in company so they should be given opportunity to express their opinions about company so as to aid the growth of the business.

 

[Shaffy]

Even if there isn't a formal unit to address customers complains and needs, the management can delegate that to someone temporarily. Most customers don't require much after sales unless they have a complaint.

 

[Skysaint]

I don't even know if it's right to say that customers service is actually everything in a business especially for the fact that it's a department under the sales team. It's very essential as they are the ones that create business customer relationship.

 

[Chibson]

The reason some companies get bad review at auto pilot and similar platform is because they have poor customer service. A customer will make complain and the company will not even reply it. Because of frustration, some customers will go ahead to give the companies bad reviews.

Probably, any business venture that has poor customer service will actually get a lot of bad reviews. Most of the reviews I have read on Google play store actually comes from bad customer service.

 

[Good-Person]

Probably, any business venture that has poor customer service will actually get a lot of bad reviews. Most of the reviews I have read on Google play store actually comes from bad customer service.

There are many online sites now where customers usually seek reviews of other people before trying out something new. If your business gets negative reviews, then you will not get new customers either.

 

[Chibson]

There are many online sites now where customers usually seek reviews of other people before trying out something new. If your business gets negative reviews, then you will not get new customers either.

Probably, that is why it is always important your try as much as possible to be transparent as a business owner. If your business gets bad reviews it will be difficult for you to let customers.