Focus on customers.
Most business challenges come from the customer side, not from competitors. Usually, we look too much at other companies trying to find the root causes for our struggles. But probably, if we take a closer look, we might find that they come from our mistakes on serving our clients. This point is strongly related to the previous one, and probably the first question we should ask is whether
Most business challenges come from the customer side, not from competitors. Usually, we look too much at other companies trying to find the root causes for our struggles. But probably, if we take a closer look, we might find that they come from our mistakes on serving our clients. This point is strongly related to the previous one, and probably the first question we should ask is whether