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I believe it is essential to reach a point of consensus with the buyer and try to ensure that the outcome is acceptable for all parties. It is important to note that it is not ideal to keep entertaining clients who are likely to be troublesome.It's inevitable to always have a smooth business transaction. How best can you resolve conflict especially when dealing with cash, without necessary destroying existing relationship between you and the customer.
definitely true,the customers are the reason why your business is still in operation,and they need to be properlly served and attended to,your customer care service are the image of the organisation.As the owner of the business, you must know and learn how to handle your customers because we have different customers with different attitude , and you must have a good customer care service .
Yes, to control problem in a business we need to have a good heart towards our customers, we should make that you should provide them a good services, and you should always treat your customers well.To be able to control problems that arise in a business, first do not be weighed down by any problem that arises, face it hard on and make sure you provide a solution to the problem.
I think you are right, it is important to have rules and regulations in the business venture. It is also important to let customers know about it and when such problems arises you can refer them to the already written rules.Such money issues are really so prominent in most businesses. Especially when it is between the buyers and the sellers. The best way to deal with it is to have a clear response plan towards such problems. Having a plan ensures that you are not caught offguard when the problems occur.
Your own calmness is so important when dealing with problems. You will rarely deal with problems if you are angered or have other strong emotions that overwhelm you. Problems are solved with a clear mind and rational thinking.Its not easy to control some peoblems in your business most especially when you are frustrated , but all you need to do is to be calm and find a way to maneuver through the problem .
Buying things on credit will affect the business owner negatively especially when they buy on credit and they do not pay up. I also do not think it is possible to have a business without selling on creditTo be frank, you ask a sensitive question. In as much we need to respect our customers. We must make sure that we don't tolerate buying things on credit to avoid bad debt. Because some customers are petulant and may turn it to fight if you ask for the money.
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