The two banning level in any forum management is temporary and permanent ban. It's always very difficult to strike a permanent ban on any forum member unless it's very obvious the member's actions warranted it.
Have you ever considered revoking a permanent ban issued to any member in your forum at any point, maybe after a couple of years?
Have you ever considered revoking a permanent ban issued to any member in your forum at any point, maybe after a couple of years?