Ever deal with bad customer service?

[Ja sa bong]

Changing it inside the bank, meaning I got so Furious with the customer care representative because the lady kept insisting I made no such transaction that she couldn't see it on her own system and was insisting I was either lying or not telling the truth...what's the difference, that was what set me off, and I scolded the lady and requested manager

P.s: that was Nigerian slang, I apologise for saying it that way in a open space not not cautious of other people in the space

There's no need for an apology my friend. As you have explained what you meant, I've seen it had a good explanation of everything you went through with the customer service representative in the bank. If I were you, I would request she print my statement of account. Everything will be in it.

 

[Frank]

If it's possible for me to stop making use of the banking sector in my country, I am definitely going to do it without thinking twice because they can be very annoying and frustrating with the way they carry out their business activities in relationship with how they treat their customers like they are nothing even when it is the consumers money they used to run their transaction.

There is this idea that the banking system in some countries behave as they like because the people have no alternatives. The good ones are always understaffed and the customer service section are always busy to attend to a lot of complaints at a time. So, it is something that one should have a deep look into and just find the lesser devil to deal with.