What is your experience with really bad customer service? I've dealt with customer service from PayPal a while back. I am not a fan of their support, but they have helped me in the past. But I haven't really ever dealt with bad customer service. Have you? What's the worst customer service experience you've been through?
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Ever deal with bad customer service?
- Thread starter Grant
- Start date
Good-Person
Captain Junkie
Well, I think that no business is perfect and occasionally you may suffer from bad customer service from time to time. Even big businesses also have a really hard time dealing with customers and they are also vulnerable when it comes to dealing with customers in many ways. So, yes I have faced bad customer service many times.
I have had bad experiences with customer service multiple times. Just like the OP< I also have a terrible experience with paypal support. Sometimes you end up continuing with a certain service even though you do not like their customer support because you have to use them, there are no options available.
The telecommunication companies in my country and one of the worst when it comes to bad customer service because they will never give you any good assistance when you really need for them to do it for you.
I just had a very bad experience speaking with a customer service representative to a telecommunication company that I'm making use of the SIM card. The customer service ended the call on me.
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I just had a very bad experience speaking with a customer service representative to a telecommunication company that I'm making use of the SIM card. The customer service ended the call on me.
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Your last response is very funny and I get you must have been very pissed because I felt it in the response.
I've had my work bad customer service where I was told I can go to hell, if I don't buy, it won't stop others from buying. I never went to the store again.
akinlolu99
Mythical member
WTF thta one is crazy on a different level oh, and the funny thing is my country is very capable of doing something like that and its because there is no one to be held responsible for that if not the person and pomo heart
Yes so I have dealt with bad customer service before oh I once went to a bank that held my money for a month without refund without any logical explanation to a my money vanished only for me to get to a bank and the customer care was speaking to me like she kept money in my account I went ape shitt on the customer care lady.
Seriously, all of our telecommunication companies here are 100% trash in both their services and customer service treatment. I'm fed up with them.
It's quite unfortunate that I can't use foreign telecommunication company's services here. I would have swapped since.
The banking sector over here got the worse customer service. You will have to wait for days before an issue that you are having with your bank can be resolved. Sometimes, this can be frustrating to say the least and that is something that I don't wish to happen to me at all.
akinlolu99
Mythical member
My brother or sister its crazy with the way things are handled in my country which is Nigeria anybody can do anything, and nobody will be held responsible, like there's no repercussions for not been able to provide the service you are being paid for.
The failed services banks experiences is what I don't like. I've faced circumstances where I wasn't able to use the money in my account for any transaction. It was as if my account or funds were frozen but it wasn't. If I didn't have cash spare, I would've been stuck.
akinlolu99
Mythical member
This week in the banking system is actually broke down and a wreck it's been very crazy and bad some time ago I once had an experience where an amount I sent to someone did not get to the person and I left my account only for me to complain and I was told I never had such amount in my account you need to see changing inside bank.
It's weird for the bank customer service representative to inform you that you never had such amount in your account when the transaction shows it unless it's not on your account transfer log.
Please what do you mean by changing in the bank?
akinlolu99
Mythical member
Changing it inside the bank, meaning I got so Furious with the customer care representative because the lady kept insisting I made no such transaction that she couldn't see it on her own system and was insisting I was either lying or not telling the truth...what's the difference, that was what set me off, and I scolded the lady and requested manager
P.s: that was Nigerian slang, I apologise for saying it that way in a open space not not cautious of other people in the space
If it's possible for me to stop making use of the banking sector in my country, I am definitely going to do it without thinking twice because they can be very annoying and frustrating with the way they carry out their business activities in relationship with how they treat their customers like they are nothing even when it is the consumers money they used to run their transaction.
Good-Person
Captain Junkie
Well, I am sorry to hear this. I have noticed that there are many countries where very few telecom companies operate and this means that customers have a really limited choice when it comes to choosing their mobile carrier. I have lived in Saudi Arabia as well. In there, there was a time when there were just three carriers available.
I have my own share of meeting some rude and bad customer service desk. I believe people that are employed to do such jobs should be trained on how to tolerate and handle customers..
Good-Person
Captain Junkie
Banking systems in many countries are very flawed. This also involves security systems of many banks as well. There have been many cases of many people being robbed by scammers. Many people think this happens due to flawed banking systems. These banks also have one of the worst customer support system and worst customer service.
Seriously, it's very wrong when a business customer service representative is very poor at their job. I had an experience last week when I want to market. The sales representative was nonchalant when I was trying to buy products from them and her boss was there. I was talking to her and she asked me to wait for her to finish her chicken laps. I just walked out of the shop.
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