Do you offer live chat functionality on your business website?

[Kane]

Having a live chat feature on your online business or business website helps you in numerous ways, from making your visitors stay and engage with your content to converting your visitors to customers. Do you have a business website or an online business? Do you offer live chat functionality on your business website or online business?

 

[Shortie]

At the moment I am yet to create an actual business website but I don't feel I would have live chat on it at this time due to being such a small business and myself being the only employee right now.

Something such as live chat would be something I would much rather have if my business grew and I had more employees. As of now, I offer ways for them to be able to contact me where they would get fast responses from me.

 

[Good-Person]

Having a live chat feature on your online business or business website helps you in numerous ways, from making your visitors stay and engage with your content to converting your visitors to customers. Do you have a business website or an online business? Do you offer live chat functionality on your business website or online business?

Integrating the live chat option is a good sign and this shows that the business is always ready to serve their customers, especially if you have a chat representative available for your customer 24/7. I would certainly integrate such kind of feature if I were running a business. This may also require you to hire an agent as well.

 

[Heatman]

Personally, I see the addition of live chat feature on a website that sells either products or services is something that's very necessary. Bots should be used to give immediate response until a customer service representative or the owner can attend to the customer.

 

[Good-Person]

Personally, I see the addition of live chat feature on a website that sells either products or services is something that's very necessary. Bots should be used to give immediate response until a customer service representative or the owner can attend to the customer.

Live chat feature should be necessary in case if your business has to deal with many customers daily. This is a common thing many businesses have to deal with. In such kind of scenario, you may need to integrate the live chat feature. Having said that, this feature is a very great way to directly communicate with your employees.