Heatman you have hit the nail on the head some businesses truly I like that where I work for example has that kind of character and it's very bad because it passes a message that you were Pretender and not very straight forward.
I have worked in a company that was actually doing that when it comes to making use of the air-conditioning system. We are only allowed to make use of the air conditioner system whenever we have a customer in the shop who is trying to purchase a product. Once the customer is gone, the air conditioner system is going to be switched off.