Abonyo Dickens
Reputable member
How does e-commerce help in customer retention?
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E_commerce is an online marketing place where buying and selling of any type commodities are sold. You can also render services via e_commerce site and get paid also. It helps one to order things at the expense of his or her will, and at the comfort of his own house. And get goods delivered to him at his doorstep. Their are too many of the importance of e_commerce but those ones are the ones I can remember.How does e-commerce help in customer retention?
Is that the benefit of e_commerce to people?? When it comes to the benefit of e_commerce to our everyday life. You talk about those things that makes e_commerce stand as the best, when it comes to online buying and selling. During this unprecedented time, posed by the pandemic. The ecommerce market have eased the need of walking from one place to another to buy merchandise, or other needed items. You can just be at the comfort of your home and order what you need, and its delivered to you within some hours.One of the ways of ensuring customer retention is providing good customer services from point of order to point of delivery. You must as well have a customer database called the CRM - customer relationship management software, here you can inform customers of ongoing promos and new available products, also send them greeting SMS at intervals, do make sure to improve the quality of your products and services too.
Edited, thanks.Is that the benefit of e_commerce to people?? When it comes to the benefit of e_commerce to our everyday life. You talk about those things that makes e_commerce stand as the best, when it comes to online buying and selling. During this unprecedented time, posed by the pandemic. The ecommerce market have eased the need of walking from one place to another to buy merchandise, or other needed items. You can just be at the comfort of your home and order what you need, and its delivered to you within some hours.
Customers can spend less time shopping for what they want. They can easily browse through many items at a time and buy what they like. When online, customers can find items that are available in physical stores far away from them or not found in their locality.How does e-commerce help in customer retention?
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