What's the future of e-commerce and how can businesses adapt?

[Flower]

The future of e-commerce is all about proving unique customer experience and athe use of the chatbots as the new sales force.

I studied today’s consumer to require e-commerce to adopt data analytics and mobile optimization. Another issue that will define the product will be sustainability. Being customer focused and responsive is essential for the business to progress.

 

[Nomad]

eCommerce will continue to grow. eCommerce giants like Amazon will grow even bigger and in the same time small business will also take their share of the pie. Even the individuals will involve with online business and a lot of them will succeed. There is a huge opportunity in eCommerce and the best thing is you do not need a lot of investment to get into it.