The Reality of Running an Online Business

[Kane]

Are online businesses completely online?
Amazon and Facebook sell products and services online, however, they also have physical offices in many countries. Despite being an online business, their staff go to the office to work. Even if you're managing an online business alone, having an office and staff is crucial. Online businesses are involved in real-world tasks like manufacturing, packaging, shipping, and customer support.
To run an online business successfully, you need a physical workplace.

 

[Heatman]

Definitely, if you have products to sell which will be delivered to your customers, there's always a need to have a physical store. Everything about selling the business products will be carried out online and packaging and delivery will be done offline in the store.

 

[Kane]

True indeed. You might have to do more work offline compared to what you do. For example, if I am selling products online, I will have to take my products to shipment company for delivery of the product, and it will be a lot of work if I am, generating a lot of sales.